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Griffith- Thesis
Mallory Griffith
Using Design-Thinking Methods to Determine University Intervention
More than 30 million students are looking to the Free Application for Federal Student Aid (FAFSA) to help them afford college. However, filing a FAFSA is just the first step in obtaining financial aid. For many students, they must follow up with verification documents and loan requests, among other documents, interpret and then accept the award offer, and often pay unanticipated out-of-pocket remaining costs.
