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Entra ID Migration

Microsoft 0ffice 365 will start using the Entra SSO login on October 28, 2026! Review the information below to learn more about this effort.

What is Entra ID?

Microsoft Entra ID is the University's cloud-based identity and access management service. It provides secure access to Microsoft 365 and other University applications using a single sign-on with Microsoft Entra ID. It will replace the current single sign-on system.

Why are we migrating?

Radford University is migrating to Microsoft Entra ID as part of our ongoing effort to modernize the University's technology services. Entra ID is a widely used platform and will better position the University to support new cloud-based services and technologies in the future.

 

  • What to Do?

    For most people, no special action will be required. You may see a new Microsoft sign-in screen or be asked to sign in again after we move to Microsoft Entra ID. You will continue to use your existing Radford University username and password, and any additional steps will be communicated if needed.

  • What Changes?

    The biggest change you will notice is a new Microsoft sign-in experience when the University moves to Microsoft Entra ID.

    This will affect any system that uses Single Sign On (SSO).

  • What's the Same?

    What stays the same is your Radford University account—you will continue to use your existing University username and password, and most applications will work just as they do today. In some cases, you may be asked to sign in again or complete multi-factor authentication, but no major changes are expected for most people.

Security Benefits

Moving to Microsoft Entra ID will help strengthen protection against phishing and account compromise by giving the University more advanced tools to detect suspicious sign-ins and block risky access. Attackers will imitate Microsoft sign-in pages, so continue to be cautious with unexpected login prompts and report anything that looks suspicious.

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Entra Migration Timeline

Date Timeline Item
October 2, 2026 Announce that the sign-in experience is changing.
October 15, 2026 Resources will be sent to all users.
October 28, 2026 First step: Microsoft 0ffice 365 to start using Entra SSO.
December 15, 2026 Final steps: remaining systems to start using Entra SSO.
December 21 - 23, 2026 Post production bug fixes.

Resources

Need help? Start here.
Explore our curated support articles and technical resources. Find step-by-step instructions, troubleshooting guidance, and useful Microsoft documentation for additional assistance.

Entra Migration FAQs

Review the most asked questions about Radford University's migration to Microsoft Entra ID.

Is my password changing?

No, your password is not changing. Normal password reset notices still apply.

Is DUO changing?

No, DUO is not changing.

Why does the login page look like Microsoft?

Radford is using Microsoft Entra to provide a more consistent experience.

Should I trust the new page?

Yes, if you reached it by going directly to a Radford service or the official Radford IT project page. Do not trust unexpected email links asking you to verify your password.

Will I need to sign in again?

Yes, some applications, browsers, phones, tablets, and desktop apps may ask you to sign in again.

What username should I use?

Use your user ID.

What if my password manager fills in the old username?

Update the saved entry to the new username format.

Will all systems change at the same time?

Yes, all systems will rollout the change at the same time.

Who do I contact for help?

For questions or assistance, please reach out to the Technology Assistance Center:

  • Phone Support
    540-831-7500
    MON-THUR:  8 a.m. - 9 p.m.
    FRI:  8 a.m. - 5 p.m.
    SUN:  6 .pm. - 9 p.m.
  • Submit Online Web Form
    ITOneStop

 

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