Resources for Students

ACCESS CAS Student Video Resources

Students- How To View Notes

Students- How to Submit a Proctoring Request

Students- Monitoring Proctoring Requests for Pending and Approved

Students- How to Register with ACCESS CAS

Students- How to Log into ACCESS CAS

Students- How to Sign an Access Plan

Students- How to Request Accommodations Each Semester

On Campus Resources

Center for Diversity and Inclusion (CDI)
157 Heth Hall
P.O. Box 6979
Radford, VA 24142
540-831-5765

Student Counseling
Tyler Hall, Lower Level
P.O. Box 7023
Radford, VA 24142
540-831-5226

Center for Assessment & Psychological Services (CAPS)
5108 CHBS Building
P.O. Box 6946
Radford, VA 24142
540-831-5361

Speech/Hearing Clinic
Waldron Hall, First Floor
P.O. Box 7020, Jefferson Street
Radford, VA 24142
540-831-7660

Student Recreation & Wellness
200 Jefferson St, Suite 205
PO Box 6895
Radford, Va. 24142
Phone: 540-831-7164

Substance Abuse & Violence Education Support
Tyler Hall, Lower Levell
P.O. Box 7008
Radford, VA 24142
540-831-5709

Student Health Services
Moffett Hall, Ground Floor
P.O. Box 6899
Radford, VA 24142
540-831-5111

Harvey Knowledge Center
McConnell Library, 4th Floor
P.O. Box 6977
Radford, VA 24142
540-831-7704

 

Career Services
Russell Hall 331
P.O. Box 6901
Radford, VA 24142
540-831-5373

Student Activities
Bonnie Hurlburt Student center, Room 226
Phone: 540-831-5332
stuact@radford.edu

Procedures for Requesting an ESA

A student who resides or will reside in on-campus residence halls and University operated apartments and wishes to keep an emotional support animal in their assigned University residence must complete the following process of requesting an emotional support animal.

  1. The student must register online with the Center for Accessibility (CAS) as a student with a disability as defined by the ADA and provide medical documentation supporting disability diagnosis.
  2. The student must contact CAS to schedule an interview (phone or in person). During the interview, CAS has the right to ask specific questions about the ESA, such as species, breed, size, weight, general description of the animal, etc.  CAS has the right to request additional information on the student’s disability, and have the student explain the following:  What is the barrier the student is experiencing?  What is the link between the barrier and the disability?  How does the presence of the ESA alleviate that barrier?
  3. After the interview, CAS will provide the student with the Request for an Emotional Support Animal Accommodation paperwork. This paperwork must be completed by a professional who can speak at length to the medical necessity of the accommodation (e.g. Doctors, Therapists, Psychiatrists, Licensed Social Workers, and Psychologists).Recommendations must come from off-campus providers not affiliated with the University. Student Health Services and Student Counseling Services cannot provide recommendations for ESA’s. The student must have the completed application process submitted in its entirety to CAS by July 15 for a fall semester determination and by December 15 for a spring semester determination. A student’s completed ESA application includes the following: registering with CAS offices as a student with a diagnosed disability, completing an ESA interview with a CAS Coordinator, and submitting a completed ESA Request for an Emotional Support Animal Accommodation Form, that will be provided to the student after the interview has been completed.
  4. Student will be notified of the approval or disapproval decision by August 1 or January 15 of the upcoming semester.
  5. If approved, Housing and Residential Life staff will contact the student to schedule a required meeting to discuss rights and responsibilities of ESA owners and animals. This meeting must occur within the first week of approval otherwise the ESA owner will be considered in violation of the housing policy. To learn more about Housing and Residential Life contact them at https://www.radford.edu/content/residence-life/home.html
  6. ESAs must be renewed annually. If the animal is returned to campus without proper renewal, the animal may be removed from campus until approval is complete.
  7. The owner must notify CAS if the animal is no longer needed or is no longer residing on University property.  If the animal will be replaced, the owner must submit a new request.
  8. If a student is denied an ESA request, the student may make an appointment with CAS offices to discuss the decision.

Each case is reviewed on a case by case basis.

The Center for Accessibility, and/or the ESA Review Committee, in collaboration with Housing and Residential Life has the right to decline an ESA accommodation request.

 

Emotional Support Animal Information

ESA accommodations are approved on a case by case basis. In order for CAS to process requests timely, completed ESA application packets need to be submitted to the Center for Accessibility by the Emotional Support Animal application deadline of July 15 for fall semester and December 15 for spring semester.  Animals should not be brought to campus prior to approval being granted.  At this time no animals will reside in student housing for summer sessions and wintermesters.

Do I have to renew my ESA accommodation annually?

Yes, just as academic accommodations are reviewed for appropriateness each year, a student should be able to provide information discussing the continued or discontinued need for an ESA.  If the animal is returned to campus without proper renewal, the animal may be removed from campus until approval is complete.

What happens if the approved ESA is no longer needed or is no longer residing on University property?

The owner must notify the Center for Accessibility and the Office of Residential Life and Housing if there has been a change in the status of the animal. If it will be replaced, the owner must submit a new request.

What happens if I harbor an animal that has not been approved as an ESA?

The animal will be removed and the student may forfeit future ESA accommodations. In addition, conduct charges may also be issued.

What about roommates and notifying them of an ESA?

It is the responsibility of the student requesting an ESA to inform their roommates of the entering

ESA. If a roommate is not comfortable with an ESA, the student requesting the ESA will be responsible for finding roommates that are comfortable with their ESA within their apartment or suite. It is not the roommate’s responsibility to care for the emotional support animal.

Can an ESA be removed due to owner and/or the ESA’s behavior and action not abiding to guidelines established in the ESA Housing Agreement?

Yes, if an ESA is disruptive to the atmosphere and enjoyment of others this violates residence life policy.  All residents are to conduct themselves as to not disrupt an environment that is conducive to studying, and sleeping. 


Denials of Requests for Emotional Support Animals.

The university is not required to provide accommodations that would pose a direct threat to the health or safety of others. Thus, if a particular animal requested by a student with a disability has a history of dangerous behavior or unsafe disposition, the university will deny the request for an emotional support animal.

 

The university will also deny requests that would:

  1. Result in substantial physical damage to the property of others unless the threat of damage can be eliminated or significantly reduced by a reasonable accommodation.
  2. Pose an undue financial and administrative burden on the university.
  3.  Fundamentally alter the nature of the university’s operations. If your request for an ESA is denied, please contact the Center for Accessibility for further clarification of the decision.

 

State Resources

Mobility Equipment Resources

Examples of mobility equipment include crutches, wheelchair, scooter/power chair, canes and walkers. Have a question about which mobility equipment is right for you? Be sure to ask a doctor's office, insurance, physical therapist or a friend.

Local Wheelchair Rental

  • Advanced Home Care Services
    540-633-2223

    Locations:
    707 Randolph Street,
    Radford, VA 24141

    48 W Main Street
    Christiansburg, VA 24703
  • Lincare Medical Supply
    540-381-9270

    Address:
    1095 Radford Street
    Christiansburg, VA 24073
  • Rotech Healthcare
    540-382-0049

    Address:
    1506 N. Franklin Street
    Christiansburg, VA 24073
    Available Equipment: Wheelchair Rental – Weekly/Monthly

Crutches Purchase

  • Walmart
  • CVS
  • Walgreens

Scooter/Power Chair

Student FAQs

Admissions

May I meet with someone from the Center for Accessibility Services (CAS) when I am on campus for a tour or visit?
CAS is happy to meet with you to discuss the registration process and accommodations that would assist you if you chose to attend Radford University. Please contact CAS at 540-831-6350 (Phone) or 540-922-1176 (VP for ASL Users) to schedule an informational session.

When on campus for QUEST attend the break out session with the Center for Accessibility Services (CAS) or stop by the CAS table during the QUEST fair.

Should I disclose that I have a disability during the admission process?
Disclosing your disability is voluntary. Please note, if you disclose your disability during the admissions process, you will not automatically be registered for services through the CAS. To receive accommodations, please complete all necessary procedures for becoming a fully registered student with CAS.

Are there separate admission standards for students with disabilities?
No. A student with a disability must meet the same admission standards.

Will it hurt my case or help my case to inform Admissions that I have a disability?
Admissions will evaluate your application in the same manner that all applications are evaluated. For additional information about the college’s admission procedures visit Radford University Undergraduate Academic Advising website.

If I am receiving accommodations at another college or university will I automatically receive accommodations at Radford University?
No. You must self-disclose to the CAS, complete the process to becoming a registered student with CAS, and engage in an interview with a CAS Coordinator before accommodations can be provided.  Documentation can be requested, best practice would be to have the additional documentation regarding the disability available to be shared with the CAS Coordinator.

 

Registration and Documentation

What documentation does the Center for Accessibility Services (CAS) need?

At any point, a CAS Coordinator can request documentation to determine eligibility for accommodations under Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act (ADA).  This documentation must demonstrate that a qualified professional has established a formal diagnosis of a disability and that there is evidence of a substantial limitation in one or more major life activities. 

The Radford University Documentation Guidelines will satisfy the request for accommodations at Radford University, but may not guarantee accommodations at other universities or on standardized exams given by ETS.

Do I need to submit new documentation every year?

No. The only step a student needs to complete is the request for accommodations each semester. This informs the CAS Coordinators of your new class schedule and that you would like to continue services.

By being registered for accommodations for CAS, do I automatically get these services when taking standardized tests (GRE, Praxis, VCLA, etc.)?

No, to recieve accommodations with standardized exams, the student must register with that testing company and complete their requirements to receive accommodations.

If I want my CAS related records shared with another provider, what should I do?

Requests for copies of documentation (medical records, IEPs, etc.), should be made in writing and shared with a CAS Coordinator.

How long will my records be kept at CAS?

CAS will keep all records for three (3) years from the last date of service, after which the information will be destroyed, without further notification.  It is the student's responsibility to obtain a copy of the CAS file upon departure from Radford University.

 

 

Transitioning from High School to College

I was in a special education class (IDEA) or had a 504 Plan in high school. Am I automatically entitled to the same services that I received in high school?
The Americans with Disability Act (ADA) and Section 504 of the Rehabilitation Act are the primary laws that govern the procedures for post-secondary education. Universities/colleges must ensure that a student does not encounter discrimination due to a disability, and must provide reasonable accommodations that allow the student to fully participate in the university/college programs and/or classes. Special education classes, IEP’s, or 504 Plans are not developed at the university level.

If I am a student with a disability, will the Center for Accessibility Services (CAS) seek me out to provide services like my counselors did in high school?
There is no special education at the university/college level. Universities cannot seek out students with disabilities. It is the student’s responsibility to seek out services.

What role can my parents have in helping me request accommodations from the Center for Accessibility Services (CAS)?
While the Center for Accessibility Services is happy to discuss concerns with your parents, please be aware that confidentiality laws prevent us from discussing specific information with parents, unless the student has signed a FERPA release allowing us to speak with your parents.

Radford University Family Educational Rights and Privacy Act (FERPA) Policy [PDF]

Academic Accommodations

What reasonable academic accommodations are available for students?
Reasonable academic accommodations are based on the nature of the disability and the impact of the disability on the academic environment. All accommodations are determined on an individual case-by-case basis. Reasonable accommodations at the university/college level may differ from those available to the student in high school. Accommodations are available to ensure access to the material and are not to fundamentally alter the content of the curriculum.

Are accommodations retroactive?
No. Accommodations are not retroactive. Students should work with their CAS Coordinator and the faculty member to put their accommodations in place prior to the start of the semester.  

What if I need changes in my accommodations?
If at any time you feel you need additional or different accommodations, please schedule an appointment with your assigned CAS Coordinator to discuss. You may be asked to provide additional documentation to support your request for new accommodations if the documentation on file does not support that request. If you are experiencing changes in the status of your disability, CAS may request updated documentation to better accommodate your changing needs.

What if I’m not able to maintain a full time course load because of my disability?
The University standard for full-time is tweleve (12) credit hours, or about 4 classes, per sememster for undergraduate students and nine (9) credit hours per semester for graduate students.  Radford University recognizes that some students may qualify for a reduced course load as an accommodation (meaning less classes, or below 12 credits, not less assignments within the classes).

Students should be aware that a reduced course load requires additional coordination of services and could impact the following:

  • Financial Aid status
  • Health/Automobile Insurance
  • Eligibility for Athletics
  • University Billing
  • Progression towards degree completion

Is my disability information shared with my professors or other campus faculty/staff?
No. CAS maintains the security and confidentiality of all files. The information in your file is not shared with anyone unless you request and sign a CAS Student Release of Information form or self-disclose to your professor or campus faculty/staff.

How do I communicate my accommodation needs to professors if I am eligible?
It is encouraged that students meet with professors during office hours to discuss the Accommodations letter and the applicability of accommodations to the class.  The student and professor will agree upon appropriate accommodations and sign the Academic Accommodations Contract.

My instructor is not providing me with my accommodations. What should I do?
If you feel that you are not being afforded your accommodations, and you have already had a discussion with your instructor to try and resolve the issue, please set up an appointment to meet with your CAS Coordinator.

Do you offer closed captioning services and/or do you have sign language interpreters?
Sign Language Interpreters and closed captioning services are available. Please contact the CAS Coordinator for Deaf and Hard of Hearing Services for more information.

Will the Center for Accessibility Services (CAS) provide me with personal attendants or equipment?
CAS does not provide personal attendants or equipment for personal use. 

General Questions

Where do students with disabilities receive academic advising?
The Center for Accessibility Services (CAS) does not provide academic advising or assist with course scheduling.  Academic advising is available to all students through the advising centers within his/her specific college. 

Please visit the Radford University Undergraduate Academic Advising website to locate contact information for your specific college advising center.

Is tutoring provided specifically for students with disabilities?
CAS does not provide tutoring, if a student would like to recieve this type of service, they should visit the Highlander Knowledge Center (HKC), which is located in the library.

What should I do if I have never received accommodations and suspect I have a disability?
If you suspect you have a disability that is impacting your academic performance, please contact CAS at 540-831-6350 (phone) or 540-922-1176 (VP for ASL Users) to schedule an appointment with a CAS Coordinator. 

The Center for Assessment and Psychological Services (CAPS) located at 423 Russell Hall on campus can provide full scale testing. 

A list of additional agencies that conduct testing in the community is also available.

What is the process for obtaining housing accommodations?
Once a student has completed the Housing and Residential Life process, a student should contact a CAS Coordinator.  Accommodations are determined on a case-by-case basis for Radford University on-campus housing only. 

Do you have designated parking for persons with disabilities?
All students are required to purchase a Radford University student parking pass through Parking Services.  Students with a state handicap placard from the Department of Motor Vehickles (DMV) can park in marked accessibile spaces anywhere on campus. 

Please contact Parking Services for more information about parking regulations and policies.

I sustained a temporary injury. Am I eligible for services?
Students with temporary injuries or medical conditions are eligible for temporary services through the CAS. Please contact the office to set up an appointment with a CAS Coordinator.

I am currently undergoing testing to determine if I have a diagnosis of a learning disability, ADHD, etc.  Can receive services during the interium?
If you are currently undergoing testing, please set up an appointment to discuss eligibility for provisional accommodations. Provisional accommodations are granted on a case-by-case basis and are good for one semester at Radford University.

How do I request accommodations for a standardized exam offered by ETS or another outside testing agency?
Each testing agency has their own process for requesting accommodations. Please contact the testing agency to find out what information is necessary to apply for accommodations. 

How will I get my prescription medication for ADHD, depression, anxiety, etc.?
The Radford Transit is free for all Radford University students and has regular routs to various establishments where perscribed drugs can be purchased.

What are the most important factors for a student with a disability to succeed in college?
The university/college setting is challenging, and it can be even more demanding for a student with a disability. It is important that you create an academic plan with your advisor that best fits you. Seek accommodations for your disability early. Even if you think you may not use your accommodations, it is best to go ahead and complete the registration process and get your accommodation paperwork in place should you need to use them.  At the college level, it is up to you how and when to use your accommodations.

What are some strategies I can use to advocate for myself?
The first step is to know yourself, including your strengths, weaknesses, and what type of accommodations you need. Have a goal and a plan of action to obtain that goal. Obtain assistance from a mentor or other persons whom you could use as a resource. Learn what resources are available on campus by reviewing websites, and attending information fairs. If you do not know something, ask for help.

If I become a registered student with the CAS will it show up on my academic record?
No. The Center for Accessibility Services (CAS) adheres to the laws governing confidentiality.