Welcome to Radford University Student Health

As a top notch medical team, we recognize the importance of quality medical care as you work toward your future. Student Health is certified by the Association for Ambulatory Health Care Inc. and is located on the ground floor of Moffett Hall. Learn More about Radford University's Student Health »

Student Health Records

Health records and required health information can be found in the admitted students checklist.

For additional information about health records, please contact the Office of Admissions at 540-831-5371. 
For Medicat or Student Health Form related questions please email lfyoung@radford.edu

Student Health Services can provide services for missing immunizations and other health services.  Students will be given documentation of provided services and will be responsible for uploading those documents in the Medicat System, the health records management system.  

Student Information

Appointments

To make an appointment, please call 540-831-5111 or use your MyChart account. Making an appointment is the most effective way to see a healthcare provider. 

If you don't have a MyChart account and woulld like to sign up see the MyChart drop down below.

Preparing for your appointment

Please arrive 10 minutes before your scheduled appointment. If you are unable to keep this appointment, please call within one hour prior to your appointment to cancel. 


What to bring to your appointment

  1. Your insurance card - while not necessary your insurance card can be used pay for lab fees and prescription medications.
  2. Please bring the necessary forms with you to your appointment. This will ultimately shorten the length of your appointment and wait time.

Females

  • If you have an appointment that is not gynecology (GYN) related -  you need to fill out the Female History Form
  • If you have an appointment that is GYN related and are a new patient -  you need to fill out Female History Form and GYN History Form
    • (GYN refers to services which are gynecological - i.e. pap smear, pelvic exam)
  • If you have a GYN appointment and plan to request birth control, please use one of these tools before your appointment to help you decide what birth control method may be best for you:

Male

After-hours Emergency Assistance

Radford University Student Health Services does not provide after-hours emergency services. Students with urgent health needs should utilize the following services:

For Serious Medical Issues

  • Call 911

For Emergency Room Services

  • Carilion NRV Medical Center Emergency Department at 540-731-2000, located at 2900 Lamb Circle, Christiansburg (I-81 exit 109)
  • LewisGale Hospital Montgomery at 540-951-1111, located at 3700 South Main Street, Blacksburg
  • LewisGale Hospital Pulaski at 540-994-8100, located at 2400 Lee Highway, Pulaski

 

For Non-Emergency Urgent Care Services

  • Contact the CVS Minute Clinic at 540-731-9534, located at 31 W. Main St., Radford
  • Contact Carilion Velocity Care at 540-382-6000, located at 434 Peppers Ferry Rd NW, Christiansburg
  • Contact Carilion Velocity Care at 540-961-8040, 215 Gilbert Street, Blacksburg
  • Contact Med Express at 540-381-2745, 100 Spradlin Farm Dr, Christiansburg

 

For Medical Advice and Assistance
Non-life threatening related health questions, call FONEMED, the 24-hour, 7 days a week, toll-free number to speak to a registered nurse at 1-866-205-2164.

Disclaimer: FONEMED’s average wait/callback time to speak with a nurse is 12 minutes; calls are prioritized based on symptoms. This service is not intended for use in the event of a life threatening injury. FoneMed is intended to be a “triage” service for recommendations regarding; over the counter medications, symptom relief, and advice on whether or not to seek medical attention for non-severe symptoms.

speak with a registered nurse

For Medical Advice and Assistance

Non-life threatening related health questions, call FONEMED, the 24-hour, 7 days a week, toll-free number to speak to a registered nurse at 1-866-205-2164.

Disclaimer: FONEMED’s average wait/callback time to speak with a nurse is 12 minutes; calls are prioritized based on symptoms. This service is not intended for use in the event of a life threatening injury. FoneMed is intended to be a “triage” service for recommendations regarding; over the counter medications, symptom relief, and advice on whether or not to seek medical attention for non-severe symptoms.

MyChart Sign Up

MyChart is an electronic way to view your appointments, results, and send messages to your provider. First you will have to request a MyChart activation code

Already have MyChart? Access your MyChart.

frequently asked questions

  1. What if I become ill when the Student Health center is closed? What services are available?

    Student Health Center provides a 24-hour, 7 day-a-week, toll-free telephone service which will put the you in touch with a Registered Nurse (RN). The number for this service is: 1-866-205-2164.  This RN will assess health/medical problems and medical advice or offer appropriate referrals.  Reports of all calls are faxed to the Student Health Center and reviewed by the nurse will follow-up as needed (provided the student leaves his or her name and telephone number). 

    The local emergency department is located in the New River Valley Medical Center, another Carilion Clinic facility, and is less than 5 miles from campus.  The phone number is 540-731-2000.  There is an on-campus and a community EMS; both with excellent response time.

  2. Will my insurance cover visits to the health center?

    Student Health does not provide third party billing.  Fees at the Health Center are greatly discounted and students are asked to pay at the time of service.  They may use MasterCard, Visa, Discover, RU Express, American Express, cash, or personal checks.  Students are given an encounter form with diagnosis at the end of each visit.  These may be filed by the student with their insurance company for possible reimbursement.

    If lab work is ordered at Student Health, students have a choice of payment options:

    The student may pay directly to Student Health (prices are discounted)
    The student may elect to have the labs bill their insurance. The student must provide their insurance card at the time the lab work is drawn. If insurance does not pay, it will be the student's responsibility. The Student Health Center discounted prices will not apply after insurance billed. The Student Health Center will charge a $5.00 veni-puncture (lab draw) fee that is the student's responsibility.

    It is recommended that students have their insurance information with them on campus in case of emergencies and referrals for specialty care.                                                                                                      Parents/guardians are advised to contact their insurance company about coverage in the Radford area.
  3. Is health insurance available to student through the university?

    No, there is not a student health insurance option at Radford University at this time.

  4. How can I take responsibility for my healthcare needs?
  • Visit the student health center and pick up a Student Health Center brochure which lists services and contact information.
  • It is important for you to know your own health history:  allergies to medications and foods, significant family medical history, medication list (including doses, frequency, and purpose).
  • Make sure you carry a copy of your health insurance card with you at all times, and that you know what coverage you have and how to contact the insurance company.
  • Make sure you have turned in your Health Record form to the Admissions department.  (For pertinent medical history, attach copy of records from the treating physician.) 
  • Make sure to have basic first aid supplies: digital thermometer, band-aids, cold and sinus medication, over the counter medications that have worked for you in the past, chemical cold pack, acetaminophen, ibuprofen, etc.
  • When you make an appointment with student health center include the following:  describe symptoms, duration and severity of symptoms, any medications taken, temperature, etc.  Try to have your class schedule available when scheduling an appointment.
  • It is recommended that you obtain the flu immunization.  Student health will evaluate and treat numerous students with acute influenza during flu season which usually appears during the most academically intense and stressful periods of fall and/or spring semester. 
  • Reminder: If you desire any information to be released to anyone about your healthcare or treatment, you must sign a release form at student health for every visit you want discussed with someone other than yourself.  

Travel Health

Going to be traveling over break? Check out our travel health resources

STI Testing

Did you know STI (sexually transmitted infection) testing is offered during normal bussiness hours at the Student Health Center? Results within 3-5 business days. Just make an appointment via MyChart or by calling 540-831-5111. Note: There is a discounted fee for this service or it can be charged to your health insurance. See below if you would like free testing provided by the Virginia Department of Health. 

Free STI Testing:

**This service will resume Fall 2019. 

What: Free and confidential STI (sexually transmitted infection) testing provided by the Virginia Department of Health. Chlamydia and Gonorrhea (Urine test, results in 2 weeks) as well as HIV and syphilis (blood test, results in 2 weeks). 

Where: Radford University Student Health Center - Moffett Hall, lower level

When: Fall 2019

Why: Know your status

QUESTIONS?

Please call the Student Health Center at 540-831-5111.

Contact Us

We are located in the lower level of Moffett Hall

Phone: 540-831-5111
Fax: 540-831-6638   

Questions, Comments, or Concerns can be emailed to RUSH_Care_Coor@CarilionClinic.org

Reminder about Insurance Cards

While not necessary for your appointment, an insurance card can be used to pay for lab fees and prescription medications. Please bring your insurance card with you.

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