Staff and Services

Interim University Registrar - Melissa Neal
Ext. 5469

  • Provides overall and strategic management of the office.
  • Serves on the Academic Calendar Committee, Academic Policies and Procedures Committee, Academic Advising Committee, Enterprise Resource Planning Steering Committee, Banner Data Standards Committee, and Banner Project Managers Committee.
  • Maintains and updates Degree Audit requirements in Degree Works.
  • Provides support and training for Degree Audit.
  • Oversees the undergraduate curricular review process and the implementation of all course, curricular, and policy changes. 
  • Oversees the areas of transcript production, academic record maintenance, NCAA and VA compliance, transfer evaluations, and Document imaging (Xtender).
  • Assists with updating and publishing the Undergraduate Catalog.

 

Senior Assistant Registrar (RUC) – Lauren Hall
Ext. 1759

  • Provides assistance to students, parents/guardians, faculty, staff, and alumni regarding academic records, registration, scheduling, university policies and procedures, and federal regulations pertaining to the maintenance and confidentiality of academic records.
  • Assists students and program directors with Degree Works degree audits.
  • Works with Program Directors on preliminary graduation checkout for undergraduate and graduate students, and clears them for graduation.
  • Assists with the processing of curriculum changes.
  • Processes grade changes, course and University withdrawals, and academic petitions.
  • Reviews and processes Virginia domicile appeals.

 

Assistant Registrar for Registration & Customer Service - Staci Allen
Ext. 5610

  • Schedules all courses in classrooms and oversees the scheduling of academic space.
  • Oversees registration set-up and maintenance, including the schedule coordination, time-ticketing, registration PIN distribution, university communication and training.
  • Oversees the areas of withdrawals, enrollment verifications, academic petitions, and overall front office customer service staff.
  • Codes and tracks international students according to Visa type.
  • Chair of the Domicile Appeals Committee.
  • Oversees office voicemail retrieval and distribution.

 

Systems Manager - Michael Turner
Ext. 6149

  • Conducts end-of-term processing, including collecting and processing grades, updating student statuses, creating and mailing dean’s list, probation, and suspension letters.
  • Oversees registration set-up and maintenance, including the schedule coordination, time-ticketing, registration PIN distribution, university communication and training.
  • Primary contact for internal departmental report requests.
  • Assists with the undergraduate curricular review process and the implementation of all course, curricular, and policy changes.
  • Primary contact for Office of the Registrar processes related to Fast Track and IMPACT programs.

 

Graduation Coordinator - Christopher Bradbury        
Ext. 7198

  • Provides assistance to students, parents/guardians, faculty, staff, and alumni regarding academic records, registration, scheduling, university policies and procedures, and federal regulations pertaining to the maintenance and confidentiality of academic records.
  • Assists students with DegreeWorks degree audits.
  • Works with College Academic Advising Centers on preliminary graduation checkout for undergraduate students.
  • Clears undergraduate students for graduation.

 

Graduation Coordinator - Jamie Walker
Ext. 5273

  • Provides assistance to students, parents/guardians, faculty, staff, and alumni regarding academic records, registration, scheduling, university policies and procedures, and federal regulations pertaining to the maintenance and confidentiality of academic records.
  • Assists students with DegreeWorks degree audits.
  • Works with the College of Graduate Studies and Research on preliminary graduation checkout for graduate students.
  • Clears graduate students for graduation.
  • Assists with the design and maintenance of office website and web-based systems.
  • Assists with the processing of curriculum changes.

 

Administrative Assistant (RUC) – Lanai Hartman
Ext. 2175

  • Provides assistance to students, parents/guardians, faculty, staff, and alumni regarding academic records, registration, scheduling, university policies and procedures, and federal regulations pertaining to the maintenance and confidentiality of academic records.
  • Schedules all RUC courses in classrooms and oversees the scheduling of academic space.
  • Updates and maintains student demographic information.
  • Processes academic advisor, degree, major, concentration, and minor changes.
  • Enters FERPA release information into Banner.
  • Processes enrollment verifications.
  • Manages RUC office purchasing and the office budget.

 

Program Support Technician - Rahid Zaman
Ext. 5613

  • Provides assistance to students, parents/guardians, faculty, staff, alumni, and industry regarding academic records, registration, scheduling, university policies and procedures, and federal regulations pertaining to the maintenance and confidentiality of academic records.
  • Assists with room scheduling.
  • Maintains student demographic information.
  • Processes individual and university withdrawals.
  • Process Undergraduate Special Non-Degree Applications.
  • Enters FERPA release information into Banner.

 

Education Support Specialist - Geoffrey Hudson
Ext.  5626

  • Provides assistance to students, parents/guardians, faculty, staff, alumni, and industry regarding academic records, registration, scheduling, university policies and procedures, and federal regulations pertaining to the maintenance and confidentiality of academic records.
  • Tracks and processes academic petitions.
  • Processes academic advisor, degree, major, concentration, and minor changes.
  • Processes grade changes and resulting updates to student academic records.
  • National Student Clearinghouse Degree/Enrollment Verifications.
  • Determines residency for continuing undergraduate and graduate students.

 

Records & NCAA Coordinator - Robin Brooks                          
Ext. 6593

  • Manages student record collection, filing, maintenance, and retention. 
  • Oversees the document imaging process for all student records.
  • Serves as the office NCAA compliance officer and provides enrollment reports to the NCAA.
  • Oversees student workers responsible for filing, scanning, and indexing academic records.
  • Shares oversight of office mail retrieval and distribution.

 

Veteran Affairs Officer - Gail Wright                   
Ext. 6131

  • Certifies the enrollment of all students receiving veteran benefits with the Veteran Affairs Administration, as well as in Banner.
  • Manages office purchasing and the office budget.
  • Shares oversight of office mail retrieval and distribution.
  • Coordinates front office work study schedules and time sheets.

 

Transfer Credit Evaluator - Sarah Fowler                
Ext. 5272

  • Processes transfer credit for continuing and readmitted students.
  • Processes Permission to Transfer and Transfer Evaluation forms.
  • Processes AP, CLEP and IB credits.
  • Assist with questions, processing and monitoring of the Online Transcript Ordering System.