Staff and Services

University Registrar - Matthew Brunner
Ext. 6647

  • Provides overall and strategic management of the office.
  • Serves on the Academic Calendar Committee, Academic Policies and Procedures Committee, Academic Advising Committee, Enterprise Resource Planning Steering Committee, Banner Data Standards Committee, and Banner Project Managers Committee.

 

Senior Assistant Registrar – Melissa Neal        
Ext. 5469

  • Maintains and updates Degree Audit requirements in Degree Works.
  • Provides support and training for Degree Audit.
  • Oversees the undergraduate curricular review process and the implementation of all course, curricular, and policy changes. 
  • Conducts end-of-term processing, including collecting and processing grades, updating student statuses, creating and mailing dean’s list, probation, and suspension letters.
  • Primary contact for internal departmental report requests.
  • Oversees the areas of transcript production, academic record maintenance, NCAA and VA compliance, transfer evaluations, and Document imaging (Xtender).
  • Assists with updating and publishing the Undergraduate Catalog.

 

Assistant Registrar (RUC) – Lauren Hall
540-224-6911

  • Provides assistance to students, parents/guardians, faculty, staff, and alumni regarding academic records, registration, scheduling, university policies and procedures, and federal regulations pertaining to the maintenance and confidentiality of academic records.
  • Assists students and program directors with Degree Works degree audits.
  • Works with Program Directors on preliminary graduation checkout for undergraduate and graduate students, and clears them for graduation.
  • Assists with the processing of curriculum changes.
  • Processes grade changes, course and University withdrawals, and academic petitions.
  • Reviews and processes Virginia domicile appeals.

 

Assistant Registrar for Registration & Customer Service - Staci Allen
Ext. 5610

  • Schedules all courses in classrooms and oversees the scheduling of academic space.
  • Oversees registration set-up and maintenance, including the schedule coordination, time-ticketing, registration PIN distribution, university communication and training.
  • Oversees the areas of withdrawals, enrollment verifications, academic petitions, and overall front office customer service staff.
  • Codes and tracks international students according to Visa type.
  • Chair of the Domicile Appeals Committee.
  • Oversees office voicemail retrieval and distribution.

 

Graduation Coordinator - Kristina Contreras          
Ext. 5613

  • Provides assistance to students, parents/guardians, faculty, staff, and alumni regarding academic records, registration, scheduling, university policies and procedures, and federal regulations pertaining to the maintenance and confidentiality of academic records.
  • Assists students with DegreeWorks degree audits.
  • Works with College Academic Advising Centers on preliminary graduation checkout for undergraduate students.
  • Clears undergraduate students for graduation.

 

Graduation Coordinator - Michael Turner  
Ext. 6149

  • Provides assistance to students, parents/guardians, faculty, staff, and alumni regarding academic records, registration, scheduling, university policies and procedures, and federal regulations pertaining to the maintenance and confidentiality of academic records.
  • Assists students with DegreeWorks degree audits.
  • Works with the College of Graduate Studies and Research on preliminary graduation checkout for graduate students.
  • Clears graduate students for graduation.
  • Assists with the design and maintenance of office website and web-based systems.
  • Assists with the processing of curriculum changes.

 

Administrative Assistant (RUC) – Lanai Hartman
540-985-8108

  • Provides assistance to students, parents/guardians, faculty, staff, and alumni regarding academic records, registration, scheduling, university policies and procedures, and federal regulations pertaining to the maintenance and confidentiality of academic records.
  • Schedules all RUC courses in classrooms and oversees the scheduling of academic space.
  • Updates and maintains student demographic information.
  • Processes academic advisor, degree, major, concentration, and minor changes.
  • Enters FERPA release information into Banner.
  • Processes enrollment verifications.
  • Manages RUC office purchasing and the office budget.

 

Program Support Technician - Chris Bradbury                
Ext. 7198

  • Provides assistance to students, parents/guardians, faculty, staff, alumni, and industry regarding academic records, registration, scheduling, university policies and procedures, and federal regulations pertaining to the maintenance and confidentiality of academic records.
  • Assists with room scheduling.
  • Maintains student demographic information.
  • Processes individual and university withdrawals.
  • Process Undergraduate Special Non-Degree Applications.
  • Enters FERPA release information into Banner.

 

Education Support Specialist - Jamie Walker
Ext. 5273

  • Tracks and processes academic petitions.
  • Processes academic advisor, degree, major, concentration, and minor changes.
  • Processes grade changes and resulting updates to student academic records.
  • National Student Clearinghouse Degree/Enrollment Verifications.
  • Determines residency for continuing undergraduate and graduate students.

 

Records & NCAA Coordinator - Robin Brooks                          
Ext. 6593

  • Manages student record collection, filing, maintenance, and retention. 
  • Oversees the document imaging process for all student records.
  • Serves as the office NCAA compliance officer and provides enrollment reports to the NCAA.
  • Oversees student workers responsible for filing, scanning, and indexing academic records.
  • Shares oversight of office mail retrieval and distribution.

 

Veteran Affairs Officer - Gail Wright                   
Ext. 6131

  • Certifies the enrollment of all students receiving veteran benefits with the Veteran Affairs Administration, as well as in Banner.
  • Manages office purchasing and the office budget.
  • Shares oversight of office mail retrieval and distribution.
  • Coordinates front office work study schedules and time sheets.

 

Transfer Credit Evaluator - Sarah Fowler                
Ext. 5272

  • Processes transfer credit for continuing and readmitted students.
  • Processes Permission to Transfer and Transfer Evaluation forms.
  • Processes AP, CLEP and IB credits.
  • Assist with questions, processing and monitoring of the Online Transcript Ordering System.