Lost/Replacement Card

Lost or damaged cards will be replaced by the ONE Card office located in 152 Heth Hall upon the customer's request.

If you have lost your card you can deactivate it online by logging into your account. You can also call the Radford University Police Department at 540-831-5500 to have your card deactivated.

Such replacements will be made in accordance with current policies regarding card replacement and, in most cases, the customer will be charged a replacement fee of $20.

The fee must be paid at the time the card is replaced; customers will not be billed.