Frequently Asked Questions

General Questions & Answers

How do I register for Transfer Quest?

All registration for Transfer Quest must be completed online - phone reservations cannot be accepted. 

Shortly after you have signaled your intention to matriculate at Radford University by making your $100 deposit, a Quest compass icon will appear on your OneCampus portal.  Clicking on the compass following that date will link you to the reservation system. Reservations for individual sessions are accepted on a first-come, first-served basis.

What if the compass icon does not appear on my OneCampus portal?

Remember that you must make your $100 deposit ($200 if you will be living on campus) before the icon will appear.  Also, there is sometimes a slight delay between the posting of the deposit and the appearance of the icon, so wait a few hours and look for the icon again.  If you still do not see the icon, contact the Office of Admissions for assistance.

Why is a cap placed on the number of students and parents who can attend Radford’s orientation programs?

The numbers we can accommodate in each program are limited for two main reasons.  First and foremost, we want to keep the size of advising groups small enough so that all students who attend receive personalized attention.  Second, Radford University’s orientation programs share the campus with other summer programs and conferences, and there is a limited amount of space in the auditoriums in which will be making presentations, in parking lots, and in our dining facilities.

What is the cost for a new student to attend an Radford University orientation program?

The cost of attending any of Radford University’s orientation programs is included in the one-time New Student Matriculation Fee that will appear on the statement that you will receive from Student Accounts in August.  There is no additional charge for incoming students.

Is there a charge for parents/guests/family members to attend?

Each parent/guest/family member who attends Transfer Quest will be charged a nominal fee of $20 to cover the cost of meals and materials.

Do parents and students attend sessions during orientation together?

With rare exceptions (like the opening welcome), students and parents will attend separate sessions during our orientation programs.  Students will be led by Quest Assistants and famlies by Family Associate Mentors, who are specially trained to lead families.

My parents will not be able to come to orientation with me. Is that a problem?

We encourage at least one parent, guest, or family member to join each new freshman at Transfer Quest.  Attendance is especially valuable if the family is new to higher education.  However, a significant number of new students attend orientation without their parents, and you will not be disadvantaged if a parent/guardian cannot accompany you.

I have a younger brother and sister. May they attend orientation with my parents?

Family members of all ages, including young children, may attend as guests.  Each will be assessed the $20 guest fee.  However, we recommend that your family make alternate child care arrangements for very young children if possible.  There are no provisions for child care in our orientation programs.  Moreover, guests are in information sessions and panels almost continually during Transfer Quest, and young children will undoubtedly find little to engage them during those sessions.

What should I bring to Transfer Quest?

In order to have a successful orientation experience, you must bring the following items:

  1. The Radford University username (i.e., email address) you will be assigned and the password you will set before you arrive.  (Do not have someone else set your password)
  2. A photo ID
  3. Your immunization form, if it has been completed
  4. A pen
  5. Personal items to make your experience more enjoyable: a backpack, water bottle, etc.  Summers in Radford are notorious for producing afternoon showers and thundershowers, so we strongly recommend you bring an umbrella, raincoat, or poncho.
  6. If you are attending a two-day Quest session and will, therefore, be staying overnight, bring toiletry items, your favorite pillow, a change of casual clothing, and a jacket or sweatshirt for the evenings, which may be cool.  Buildings are air conditioned.

What if I cannot come to any of the summer orientation programs?

Each year, about five percent of Radford University’s new students do not attend orientation because they were admitted late in the summer, because they live more than one day's drive away, because family schedules do not permit them to attend the session(s) that remained open when they tried to register, because all sessions were full when they tried to register, or for various other reasons.  For that reason, a final orientation session is offered after new students move into their residence halls and before classes begin in August.  Online registration for this session is typically opened by mid-July, and all new freshmen who did not attend Quest, Quest Express or Transfer Quest must register online for and attend this program.

Why can’t I register for classes without coming to an orientation program?

Class registration, whether it be for the first or subsequent semesters, is more than just selecting classes you wish to take.  It requires selecting classes that meet your needs and keep you on a path toward graduation.  At Radford University, even continuing students must meet with trained academic advisors before they are permitted to register for the next semester’s classes. During Transfer Quest, you will work closely with advising professionals who will help you make the best scheduling decisions possible, given your intended major and future plans.

After reserving a space in an orientation program, I decided on a different major, and the reservation system is now closed, so I cannot make an online change. What should I do?

When you check-in, you will be asked to confirm your major choice, since that will determine the group in which you will be advised.  You need only alert us at check-in that you wish to change your major, and we will place you in an appropriate group.

After reserving a space for my guests in an orientation program, the number who will be able to join me has changed; the reservation system is now closed, so I cannot make an online change. What should I do?

If you will have fewer guests than expected join you at orientation, you can inform us at check-in.  We can arrange to credit for family members who cannot attend.

If you want to bring more family than were originally registered, please let us know at Quest check-in.

Which offices will I be able to access while I am on campus?

Since all orientation programs are held during the workweek, all campus offices will be open 7:30 a.m.-5 p.m. (Radford University’s summer schedule).

I will be enrolled in summer classes at another institution. May I come to one of the June or July Transfer Quest sessions?

If you can attend a Transfer Quest session in June or July without missing too much class (and can make arrangements with your instructors to make up missed assignments), we strongly recommend that you attend a summer Transfer Quest session. Since the course(s) in which you are enrolled may not appear on transcripts accessible by Radford University academic advisors, as you work with your advisors during Transfer Quest make sure to give them as much information as possible about the courses you are taking so that you are not inadvertently enrolled in fall classes for which you are likely to receive credit at another institution.

How will we find our way to campus?

Almost all visitors who are coming to Radford from any distance travel on I-81.  Take Exit 109 towards Radford (turn right off the exit if you are coming from the north, and left if from the south); you will be on Tyler Avenue.  Proceed straight for approximately 3.5 miles.  You will see the campus on your right.  Make a right turn onto Jefferson Street at the Davis College of Business and Economics (Kyle Hall) Building, and signs will direct you to orientation parking.  Lots M, N, and H will be most convenient to the check-in location in Peters Hall.  

View campus directions and map.

Once at Radford, how will we find our way around campus?

Student orientation leaders (affectionately known as Quest Assistants, or QAs) will greet you in the parking lots and direct you to check-in.  There, you will receive a campus map.  We have also strategically located signs around campus to help you find Quest destinations.  Please see the campus map for more details.

One of my guests has a mobility impairment. What provisions will be made for him/her?

Walking the Radford University campus will be part of orientation for students and for guests.  Most people find our campus very walkable and mainly flat.  Unfortunately, the Office of New Student Programs cannot provide transportation for those unable to walk.  Please call the Office of New Student and Family Programs at 540-831-5923 if you have any special needs or questions.

I earned an associate’s degree while still in high school. Should I attend an orientation program for freshmen (Quest) or Transfer Quest?

We recommend that you attend Quest rather than Transfer Quest.  Even though you will be entering Radford University with junior academic status, you will otherwise have far more in common with new freshmen.

Our home is some distance from the Radford University campus. Are there any provisions for overnight housing?

No on-campus housing is available for those attending Transfer Quest.  However, a La Quinta, a Best Western, a Super 8, and a Comfort Inn are located within four miles of campus.  All are on Tyler Avenue, which is the road you will be on after you exit I-81.

What lodging is available in the Radford area?

Tru by Hilton, La Quinta, and Comfort Inn are located within four miles of campus.  All are on Tyler Avenue, which is the road you will be on after you exit I-81.

Where is check-in? What time is check-in?

Check-in is in Peters Hall.  Quest Assistants and campus signage will direct you there from the parking lots, which are about a five-minute walk away.  Check-in will begin no later than 7:30 a.m. and continue until approximately 9:00 a.m.  However, we recommend that you be present at check-in no later than 8:15 that you have time to get your ID picture taken and proceed to the opening welcome, which begins promptly at 9:00 a.m.  Please see our campus map for more details.

What time of the day will the program conclude?

In past years, most attendees have been on their way by 5 p.m.