Services, Support and Resources

Radford University Libraries are here for you. We provide easy access to library materials, printing, study spaces, group meeting areas, and more!
 

Printing and Scanning

Printing and scanning are available on both the main and RUC campuses for students and employees. Members of the public may scan items and save or email the images to themselves for printing elsewhere.

How do I log on to a computer? If you are a Radford University or RUC patron (student or employee), log on with your university username and password. If you are a public patron, use the login information available at one of our service desks.

How do I print?  Your print job will automatically go to the printer nearest your computer.

How long is my document? Go to the File menu and select Print Preview.

How much does printing costPrinting costs are standardized and listed online. Library printers default to duplex printing.

Are there any scanners? Yes! Several scanners are located in McConnell Library in the Library Commons on Level 3. For Radford University/RUC patrons, scans may be saved to your H drive or USB drive, e-mailed, or printed.

Are there additional printing options for Radford University/RUC patrons? Yes! Radford University Printing Services offers photos, wide format prints, bound reports/booklets, business cards, resumes, and posters/flyers, on a variety of paper stocks.

Mailing Services

Are you interested in having University Libraries books, journals, or DVDs mailed to your home?

You are eligible for this free service if:

  • You are enrolled in, or teach, an Extended Campus course, AND
  • You do not come to the Radford OR Roanoke campus each week, AND
  • Your mailing address is not in Radford, Fairlawn, or Roanoke.

To request that we mail your requested items to you, simply select the “Mail - distance ed only” option when placing a hold through our online catalog.

Interlibrary Loan

Our free Interlibrary Loan service allows you to borrow books, articles, and other materials that are not already owned by any of the University Libraries.

To access Interlibrary Loan, Log in or set up your account.

The first time you log on, you will be taken to a Personal Information form. After you have completed the form, you may begin requesting materials by submitting request forms, located under “New Request” within Interlibrary Loan. You may request items that are not owned by a University library, or that are owned by one but are currently checked out.

We will submit your request to other libraries within one working day. The item’s arrival date depends on how quickly a lending library is able to fill your request, plus transit time. Once your item has arrived, you will be notified by email. An item’s loan period is determined by the lending library.

You may request a renewal from your “Checked Out Items” page in Interlibrary Loan, unless the item is marked “No Renewals” on the front cover. If you would like for someone other than yourself to pick up your ILL materials, you must list that person on your personal information page under “Authorized Users.”

Interlibrary Loan services may be used by current Radford University students, faculty, and staff.

Have questions? Email ill@radford.edu or call the ILL office at 540-831-6126.

Checking Out Materials

We will be happy to help you with check-outs, check-ins, renewals, and more!

How do I check out materials?

  •  Current student or employee: Simply present your own current ONE Card at McConnell Library's Front Desk or at the RUC Library's service desk. There is no separate library card—just use your ONE Card.
  • Retired employee: You may continue checking out materials using your ONE Card. Your card will be renewed upon your request, for one year at a time.
  • Dependent family member of a current employee: Use your family ID card, obtainable from the ONE Card office, and present it at checkout.
  • Virginia resident who is not affiliated with Radford University: Present a current Virginia driver’s license, or a military ID or passport along with verification of your Virginia address. (Address verification may be presented in the form of a bill, a check with a pre-printed address, or a similar document.) If you are under age 18, we require the signature and identification (presented in person) of a parent or guardian. Public patrons will be issued a New River Public Library Cooperative library card, which may also be registered at public libraries throughout the New River Valley.
  • VIVA (Virtual Library of Virginia) student or employee: Present your own university's ID card as sufficient identification. We will issue you a New River Public Library Cooperative library card, which may also be registered at public libraries throughout the New River Valley. If you are not sure if your university participates in VIVA, check here: http://www.vivalib.org/borrowing/

Can I renew materials?

Yes! Most library materials can be renewed. Be sure to renew your library materials on or before their due date in order to avoid overdue fines. Renewal requests can be made through your library account or by contacting the Front Desk at frontdesk@radford.edu or 540-831-5364; or the RUC Library at 540-831-2272.

Can someone check out materials on my behalf?

If you are a Radford University or RUC employee, and you would like to designate a specific person – such as a student worker -- to check out materials on your behalf at either University Libraries location, simply email frontdesk@radford.edu from your Radford University/RUC email account, and give us the following information:

  • A statement saying that proxy checkout permission is granted
  • Full name of proxy, and Radford University ID number of proxy (if applicable)
  • Length of permission (just today, all semester, or permanent)

After we receive this authorization, we will enter information into your library account that will allow your proxy to check out all University Libraries materials on your behalf, at either University Libraries location. You will be held responsible for damage or loss of all items that are checked out to you, regardless of whether the checkout was made by your proxy. 

We will require your proxy to present their own valid identification card in order to check out materials on your behalf.

Please note that Interlibrary Loan proxy checkout permissions are handled separately through the "Authorized Users" section of ILLiad. Giving someone proxy permission to check out University Libraries materials will not allow them to check out your ILL materials.

Thesis and Dissertation Binding

While the University Libraries no longer offer thesis binding, some companies that do offer that service are listed below. The Libraries do not endorse any particular company and take no liability for the work done by these companies. The contact information below is subject to change.

Accessible Technology

McConnell Library has an Accessible Technology Room on Level 3 that is available for use by the campus community. Students who are registered with the Center for Accessibility Services have priority use. 

The AT Room offers a large-screen PC located on a motorized adjustable table.  The room also offers noise-cancelling headphones, a fan, full-spectrum lighting, and a video phone.

The room does not have to be reserved in advance, but bookings are accepted. Please contact the library’s Front Desk at (540) 831-5364 or frontdesk@radford.edu

Course Reserves

Our Course Reserves service at McConnell Library provides access to supplementary course materials for specific classes.

Reserve materials are kept at McConnell Library’s Front Desk, and are available anytime the library is open.  You can check the availability of specific items by using the Reserves search tab on the library’s home page.

To use reserve materials, go to the Front Desk with your campus ONEcard and ask for the material by your professor’s name and/or course name or number.