Student Learning Outcomes

Research clearly indicates that as students become involved in activities/employment on campus, this experience leaves an indelible imprint on both their learning and development. Students are our responsibility and it is through this responsibility that we will ensure that their University experience is truly educational. We see ourselves as educators and because we are educators, we provide the students with numerous learning opportunities (i.e. as leaders, employees, volunteers, etc.) Students will experience these learning opportunities as a result of interacting with our staff and by being an active participant in our programs as well as working in/using our facilities. Listed below are the eight categories and the respective learning outcomes that we are certain students will experience during their time with the department of student activities.

Critical Thinking/Problem Solving

Definition:  Exercise sound reasoning and logic to analyze issues, make decisions, and overcome problems. The individual is able to obtain, interpret, and use knowledge and experience, facts, and data in the process, and may demonstrate creativity and inventiveness.


  • Ability to understand the value of making decisions based on the conditions at hand whether individually or collaboratively.
  • Understands how to solve problems effectively and efficiently.
  • Gain knowledge and experience through researching and analyzing information for more thorough understanding.

Oral/Written Communication

Definition:  Articulate thoughts and ideas clearly and effectively in written and oral forms to persons inside and outside of the organization. The individual has public speaking skills; is able to express ideas to others; and can write/edit emails, letters, and complex technical reports clearly and effectively.


  • Ability to effectively communicate verbally with others one on one, in groups, and/or in front of large audiences.
  • Capable of communicating in written format, including demonstrating a clear organization of one’s thoughts, using words that reflect one’s intended meaning, and delivering the information in a readable, clear, and concise manner.


Definition:  Build collaborative relationships with colleagues and customers, and is able to work within a team structure, and can negotiate and manage conflict.


  • Ability to collaborate successfully.
  • Capable of negotiating conflict effectively.
  • Understands the process of group development.

Digital Technology

Definition:  Select and use appropriate technology to accomplish a given task. The individual is also able to apply computing skills to solve problems.


  • Ability to select and use appropriate technology to accomplish a given task.
  • Capable of solving problems through computing skills.
  • Develop professionally though the use of online/computer based tutorials and trainings.


Definition:  Leverage the strengths of others to achieve common goals, and use interpersonal skills to coach and develop others. The individual is able to assess and manage his/her emotions and those of others; use empathetic skills to guide and motivate; and organize, prioritize, and delegate work.


  • Ability to motivate and empower others.
  • Utilizes others’ gifts effectively.

Professionalism/Work Ethic

Definition:  Demonstrate personal accountability and effective work habits. Demonstrates integrity and ethical behavior, acts responsibly with the interests of the larger community in mind, and is able to learn from his/her mistakes.


  • Takes responsibility for personal behavior and acts in an ethical manner.
  • Places a value on taking initiative.
  • Ability to effectively communicate non-verbally.
  • Motivated to follow-through on responsibilities.
  • Articulates the value of reflecting on experiences to apply learning in the future.
  • Punctuality, working productively with others, and time workload management, and understand the impact of non-verbal communication on professional work image.

Career Management

Definition:  Identify and articulate one's skills, strengths, knowledge, and experiences relevant to career goals, and identify areas necessary for professional growth and utilizes campus resources to develop post-graduation employment skills.


  • Completion of Career Services and Talent Development FOCUS test.
  • Participate in departmental opportunities.

Global/Intercultural Fluency

Definition:  Value, respect, and learn from diverse cultures, races, ages, genders, sexual orientations, and religions. The individual demonstrates, openness, inclusiveness, sensitivity, and the ability to interact respectfully with all people and understand individuals’ differences.


  • Promotes diversity and understanding of others’ circumstances.
  • Engages in inclusive behavior.
  • Actively encourage one’s own and/or others’ exposure to people being from a variety of backgrounds, beliefs, and/or experiences in an effort to enhance group effectiveness and/or group functioning.