Insurance and Billing
The student health fee, included in your tuition, covers the majority of services provided by the Student Health Center therefore, there is no office visit/co-pay to be seen. There are however, minimal fees for some in house procedures/tests [PDF]. **Insurance cannot be used for the services listed on this price list once processed**
Student health offers student pricing for outside labs [PDF] as well. For outside labs, students may use their insurance card or pay the student price out of pocket. Should you wish to use your insurance card instead of paying the student cash price, Student Health will send a copy of your insurance card to the lab company for processing. **You are responsible for any bill you recieve from Quest Diagnostics (lab company). If you have questions regarding your bill please call the phone number listed on your bill or visit the Quest Diagnostics website. **
Please come to your appointment prepared to pay for the services rendered. Student Health accepts RU Express, cash, check and all major credit cards.
Payment for medications
View our current student prescription price list [PDF].
Students will be responsible for the cost of any medication ordered, WHETHER PICKED UP OR NOT. You will be asked to pay for all pharmacy orders at the time of checkout.
** All medication not picked up within two weeks will be returned to the pharmacy and will no longer be available to you. You will not receive a refund. **
A Note About the Student Health Center and Private Medical Insurance
Student Health Center does not accept insurance nor do we directly bill insurance companies. Reimbursement from your insurance company is entirely your responsibility. If you are filing a claim for reimbursement and need an itemized statement, please stop by the student health office and have your University ID card with you.
Carilion specialty appointments and testing (Non-Student Health services)
If you have been referred to a specialist or your Student Health provider orders radiology imaging you have options for payment. You can make payments via Carilion Bill Pay or apply for Financial assistance.