Payroll FAQ's

When will I be paid?

Please refer to the Employee Pay Schedules which are based on employee classification.

How do I get my paystub?

Pay stubs and direct deposit information can be found in Self Service, under the Employee tab. You must be logged into OneCampus to access this information.

Can I print my paystub?

The employee pay stub can be printed directly from the web browser used to view the pay stub from Employee Self Service within OneCampus.   

How do I change my direct deposit?

In an effort to secure bank account change requests, the employee Direct Deposit Form is behind the OneCampus portal in the Employee Tools section. Completed forms may be faxed to 7219 or delivered to Payroll at 314B Tyler Avenue. To protect sensitive information, do NOT email direct deposit forms! Emailed forms will be deleted and will not be processed. Please note: Direct deposit account changes may take more than one pay cycle to take effect.   

What do I do if my bank account was compromised?

Immediately contact the bank where your funds are being deposited to see what options are available to you. Also update your direct deposit with Payroll.  In an effort to secure bank account change requests, the employee Direct Deposit Form is behind the OneCampus portal in the Employee Tools section. Completed forms may be faxed to 7219 or delivered to Payroll at 314B Tyler Avenue. To protect sensitive information, do NOT email direct deposit forms! Emailed forms will be deleted and not be processed. Please note: Direct deposit account changes may take more than one pay cycle to take effect.   

What do I do if I closed my bank account?

You will need to notify the Payroll office immediately to discontinue payments to the closed account and avoid delays in future payments. A new direct deposit form will need to be completed as soon as possible, and may be submitted at the Payroll office or through SendSecure.

How do I access my pay history?

From July 16, 2021 for part time employees and July 30, 2021 for full time employees going forward, pay stubs will be maintained in Employee Service Banner behind the OneCampus portal. Historical pay information prior to these dates will be maintained in Payline until further notice.

How do I update my tax withholdings?

Completed W-4 or VA4 (or similar) may be faxed to 7219 or mailed to the Payroll office.  They can also be delivered to Payroll at 314B Tyler Ave. 

I have an old W4. Does it need to be updated?

Employees who have furnished Form W-4 in any year before 2020 are not required to furnish a new form merely because of the IRS redesign in 2020. Payroll will compute withholding based on the information from the employee's most recently furnished Form W-4. Any adjustments to tax withholdings from your paycheck will require completing a new Form W-4. See more information on Taxes can be found on the Payroll Deductions page.

I work in a state other than Virginia. How does this affect my taxes?

Any employee working for Radford University outside the state of Virginia may be subject to other state and local tax laws. Please contact the Payroll department with your current work and home location so that the applicable tax status may be applied.

How do I get Proof of Employment and Income?

Employment Verification or Proof of Income request forms can be emailed or faxed to 540-831-7219. Pay stubs and direct deposit information can be found in Self Service, under the Employee tab. You must be logged into OneCampus to access this information.

Why can’t I see my timesheet?

Online timesheets can be accessed by logging into your OneCampus account and entering “timesheet” in the search bar. If there still is no timesheet available, please contact the Payroll office if you are a part-time employee, or Human Resources if you are a full-time employee for further information.

Who can I call for payroll related questions? 

Please call 7610 for assistance. 

Do I have pay back the taxes that were deducted from an overpayment?

If the overpayment was made in the same calendar year, generally, only the net amount of the overpayment must be repaid to the university.

How long do I have to pay back the overpayment?

Commonwealth Accounting Policies and Procedures (CAPP) Topic No. 50510, mandate that the repayment of overpayments occur over the same period of time that the overpayment occurred. For example, an overpayment that happened in one pay period must be repaid in one pay period.

How do overpayments effect my W-2?

Payroll corrections made prior to the end of the calendar year will ensure W-2’s are accurate. For overpayments that occurred in a previous calendar year, a corrected W-2 (Form W-2C) may be required. Payroll will advise when a W-2C will need to be issued.

What if my overpayment happened in a previous calendar year?

An overpayment that occurred in a previous calendar year is considered taxable income in the year it was paid, and remains taxable for Federal and State purposes, and will be included in Boxes 1 and 16 of your W-2 for that year. You will be responsible for paying back the gross amount of the overpayment minus any Social Security and Medicare taxes that were deducted.

How do I pay back the overpaid funds?

Overpayments are processed as either payroll deductions or repayment can be made directly at the Bursar’s office. Please contact the Payroll Office first if you wish to elect to pay directly.

When will my overtime be paid?

Overtime schedules are located on the Employee Pay Schedules tab, under Overtime.

Why do I have a negative deduction on my pay stub?

A negative deduction will appear when you have been refunded for a prior deduction taken. The deduction amount becomes part of gross wages. 

Last Updated: 7/28/2021