Two-factor authentication adds a second layer of security to your online accounts. Verifying your identity using a second factor (like your phone or other mobile device) prevents anyone but you from logging in, even if they know your password.
How It Works:
- Enter Radford University username and password as usual
- Use your phone to verify your identity
- Securely logged in
Why Do I Need This?
Passwords are increasingly easy to compromise. They can often be stolen, guessed, or hacked — you might not even know someone is accessing your account.
Two-factor authentication adds a second layer of security, keeping your account secure even if your password is compromised. With Duo Push, you'll be alerted right away (on your phone) if someone is trying to log in as you.
This second factor of authentication is separate and independent from your username and password — Duo never sees your password.
Frequently Asked Questions
- I got a new phone, how do I setup Duo on it?
- How do I setup Duo on my smart phone?
- Which method should I use: push, call or text?
- Why can't I check "Remember Me"?
- How do I remove an old device or phone number?
- How do I get my 10 backup codes?
- How do I enroll a landline or non-smart phone?
- What if I get a Duo push, call or text, but it's not me?
- My hardware token isn't working any more, what do I do?
- Which hardware tokens are supported? Yubikey and other one-time-password tokens. Ask firstname.lastname@example.org if you're unsure.