SANS Security Awareness Training

To provide a secure Information Technology environment, all members of the university community must be aware of IT system security and their responsibilities to protect the University’s IT systems and data.  The IT Security Awareness Training [PDF] policy requires that all university employees complete annual security awareness training.  SANS Security Awareness is an online training tool that allows users to meet this annual requirement and tracks progress and compliance of all users.

Who has to complete this training?

  • Faculty   
  • Administrative & Professional Faculty
  • Staff
  • Wage Employees
  • Adjunct Faculty
  • Student workers and Graduate Assistants with access to sensitive data or systems
  • Contractors/Vendors with access to sensitive systems

When is it due?

  • New employees must complete SANS within 30 days of beginning employment.
  • All employees must complete SANS by April 1 each year.

How do I access the training?

  • Go to
  • If prompted, allow pop-ups for
  • Your login ID is (Your full email address)
  • If you forget your password or cannot log in for any reason, click the Request A New Password link on the SANS login page and a temporary password will be emailed to you.

You will be presented with a list of modules on the left under Required Training; to begin a module, click the Play button.  You may be prompted to allow pop-up windows for the module window to appear.  The module consists of a short video followed by a few questions.  Completing the module will require that you answer the questions correctly.  Once a module is completed, the module will show a check mark.

After completing the video modules, you will be required to read and agree to multiple Radford University IT Policies at the end of your training. By reading the Policies and closing the window, you acknowledge that you read and accept them.

This training may be completed over several sessions, so you do not have to do it all at once.

How do I know when I'm finished?

Look for green checkmarks next to each module.  When you've completed all modules, you'll see the certificate button to print/save your training certificate, if desired.


Frequently Asked Questions

Why do I need to take information security awareness training?  Information security awareness training is important in ensuring that we are all informed about our individual responsibilities.  The information provided in the training will benefit you in your personal and professional life as you learn about topics such as malware (viruses, spyware, etc.), spam, phishing and identity theft.  IT Policy 5103 - Security Awareness Training [PDF] requires that the training be completed.

Why do I get e-mails from  Messages generated by the training system may come from  Be sure that none of your e-mail spam filters are preventing these types of messages from being delivered to your inbox.

Who must complete training?  Anyone listed in Policy 5103 [PDF] is required to complete Information Security Awareness training.

Who should I contact if I have questions?  For technical questions contact the Technology Assistance Center. For IT Security Compliance questions, contact Information Security.

What will happen if I do not complete training?  Your access to email and any Radford University Information Systems will be disabled.  If your account is disabled for failure to complete training you must then complete it from a home or public computer.  Your account may not be reinstated immediately.

What do I need to take this training?  A Windows PC, Macintosh computer or Linux computer with any modern web-browser capable of displaying HTML5 videos.  Windows PCs and Macintosh computers can be found in the Library and other academic computing labs on campus. 

Why am I getting a blank white screen when I attempt to play a module video?  You may have a pop-up blocker installed that is preventing the training software from loading.  You must allow pop-ups from the training website.

I thought I had completed training but I am still getting notices from SANS. Why am I getting these messages? If you are still getting messages from SANS then you have not completed all portions of the training.  On the left side of the training screen are a list of modules.  There will be check marks next to all of the modules you have completed and circles next to the modules you have not completed.  You must answer all of the questions correctly and read all of the Policies in order to complete the training.

To print your certificate:

While you are not required to provide a copy of your certificate to receive credit for completing the training, you may print your certificate at any time after completing the training.

  • Login to the training website at
  • Under the Learner Dashboard, scroll to the Required Training section.
  • Click the award icon above the module play buttons.
  • Adjust your print settings for the certificate to print in horizontal "landscape" mode.