Financial Aid and Your Student Account
There are multiple offices that help process your financial aid, make payment on your account, and process refunds. The offices responsible for handling financial aid funds are heavily regulated and have numerous guidelines to follow as we process your financial aid. We want to explain the processing cycle so you have a better understanding of how and when your money is received as well as how it is processed once it is received by the university.
Before the start of each semester, our office begins work with the Department of Education to finalize your awards. Once students have accepted their aid offer, we are required to send information to the Department for Pell Grants, Direct Subsidized and Unsubsidized loans, Direct Parent PLUS Loans, as well as Direct Graduate PLUS Loans before we can release your disbursements. Once we have confirmation from the Department of Education we are able to release disbursements to be applied to your student account.
Once your disbursements are applied to your student account, if you are eligible for a refund, the Office of the Bursar will process the refund and notify you via e-mail when that is complete.