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Information Technology
February 2018

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Division of Information Technology
P.O. Box 6888
Radford, VA 24142
Phone: (540) 831-5173
Fax: (540) 831-6217
Email: cio@radford.edu


Security Tip
During tax season phone scams and phishing emails about taxes increase. The IRS will not call and demand payments.


Banner Tip
The "Red" screen can be accessed once a user is logged in to the Banner VPN. This webpage provides direct links to various Banner and Cognos environments including production, testing and development instances. It also contains a Help & Resources section with various online resources.

Access the Red Screen webpage.



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Division of Information Technology
(DoIT) Radford University

New IT security training

The Division of Information Technology (DoIT) is retiring the MOAT system for security awareness training and moving to SANS Security Awareness. MORE>>>

Mountain Stage Live coming to Radford

National Public Radio's Mountain Stage is coming to Radford University April 8 to help kick off the celebration of Public Radio WVRU's 40th anniversary. MORE>>>

DUO Two-Factor

In March, DoIT will begin the rollout of two-factor authentication. Two-factor authentication reduces the impact of phishing and comprised passwords by requiring a physical device or code in addition to a password to login. MORE>>>

IT OneStop new user interface

IT OneStop, the online tool for submitting support requests and finding solutions to common problems, is getting a facelift. MORE>>>

Mongoose text messaging platform

DoIT has recently implemented a texting platform for contacting students regarding important information or deadlines. The Mongoose texting platform is currently being used in Admissions, Registrar's Office, Financial Aid and Housing. Additional offices are planning to use the system in the near future. MORE>>>

Computer replacement cycle open house scheduled for March

Each year, DoIT identifies full-time faculty due for a computer replacement and invites them to an open house to view the available models and select the system that best meets their technology needs. This year's computer open house is scheduled for March 20-23. MORE>>>

Project Management Lifecycle - What documentation do I need for my project?

The type and amount of project documentation needed varies based on size and complexity of a project. Included is a list of commonly used project documents in each phase of the project life cycle. MORE>>>

Technology training

Academic Technologies offers a number of workshops each month for faculty and staff. If you need training that is not included on this list or would like to request a one-on-one, group or custom technology workshop, contact Academic Technologies at 540-831-7521 or acadcomp@radford.edu. MORE>>>

Meet the DoIT Staff: Shaun Hayner, Applications Analyst

Shaun HaynerThe DoIT staff serves the Radford University community by providing service and technical support to faculty, students and staff. Each month, we introduce the campus to a DoIT staff member who can facilitate the use of today's amazing technologies. This month, it is our pleasure to introduce applications analyst, Shaun Hayner. MORE>>>