Sent: Tuesday, June 05, 2001 8:19 AM
Subject: Travel agent stories


>
> The following are actual stories provided by travel agents:
>
> I had someone ask for an aisle seat so that their hair wouldn't get
> messed up by being near the window.
>          ----------
> I got a call from a woman who wanted to go to Capetown.  I started to
> explain the length of the flight and the passport information then she
> interrupted me with, "I'm not trying to make you look stupid, but
> Capetown
> is in Massachusetts."  Without trying to make her look like the stupid
> one,
> I calmly explained, "Capecod is in Massachusetts, Capetown is in
> Africa."
> Her response ... click.
>          ----------
> A man called, furious about a Florida package we did.  I asked what was
> wrong
> with the vacation in Orlando.  He said he was expecting an ocean-view
> room.
> I tried to explain that is not possible, since Orlando is in the middle
> of
> the state.  He replied, "Don't lie to me. I looked on the map, and
> Florida
> is a very thin state."
>          ----------
> I got a call from a man who asked, "Is it possible to see England from
> Canada?" I said, "No." He said, "But they look so close on the map."
>          ----------
> Another man called and asked if he could rent a car in Dallas. When I
> pulled
> up the reservation, I noticed he had a 1-hour lay-over in Dallas. When I
>
> asked him why he wanted to rent a car, he said, "I heard Dallas was a
> big
> airport, and I need a car to drive between the gates to save time."
>          ----------
> A nice lady just called. She needed to know how it was possible that
> her flight from Detroit left at 8:20am and got into Chicago at 8:33am.
> I tried to explain that Michigan was an hour ahead of Illinois, but she
> could not understand the concept of time zones.  Finally, I told her the
>
> plane went very fast, and she bought that!
>          ----------
> A woman called and asked, "Do airlines put your physical description on
> your
> bag so they know who's luggage belongs to who?" I   said,"No, why do you
>
> ask?"  She replied, "Well, when I checked in with the airline, they put
> a tag
> on my luggage that said FAT, and I'm overweight, is there any
> connection?"
>
> After putting her on hold for a minute while I "looked into it" (I was
> actually laughing) I came back and explained the city code for Fresno is
>
> FAT, and that the airline was just putting a destination tag on her
> luggage.
>          ----------
> A client called in inquiring about a package to Hawaii.  After going
> over all the cost info, she asked, "Would it be cheaper to fly to
> California and then take the train to Hawaii?"
>          -----------
> I just got off the phone with a man who asked, "How do I know which
> plane
> to get on?" I asked him what exactly he meant, which he replied, "I was
> told
> my flight number is 823, but none of these darn planes have numbers on
> them."
>          ----------
> A woman called and said, "I need to fly to Pepsi cola on one of
> those computer planes." I asked if she meant to fly to Pensacola on a
> commuter plane. She said,  "Yeah, whatever."
>          ----------
> A business man called and had a question about the documents he needed
> in
> order to fly to China. After a lengthy discussion about passports, I
> reminded
> him he needed a visa. "Oh no I don't, I've been to China many times and
> never
> had to have one of those."  I double checked and sure enough, his stay
> required a visa. When I told him this he said, "Look, I've been to China
> four
> times and every time they have accepted my American Express."
>          ----------
> A woman called to make reservations, "I want to go from Chicago to
> Hippopotamus, New York" The agent was at a loss for words. Finally, the
> agent: "Are you sure that's the name of the town?" "Yes, what flights do
> you
> have?" replied the customer. After some searching, the agent came back
> with, "I'm sorry, ma'am, I've looked up every airport code in the
> country and
> can't find a Hippopotamus anywhere."  The customer retorted, "Oh don't
> be silly.
> Everyone knows where it is. Check your map!" The agent scoured a map of
> the
> state of New York and finally offered, "You don't mean Buffalo, do you?"
>
> "That's it! I knew it was a big animal!"
>