Information Technology

December 2015


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Division of Information Technology
P.O. Box 6888
Radford, VA 24142
Phone: (540) 831-5173
Fax: (540) 831-6217

Banner Tip
Extracting data in INB - Query results can be extracted to Excel in CSV format by clicking on the Help menu and then Extract Data with Key (which displays data in the key block in addition to the query results) or Extract Data No Key (which displays only the query results).

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Division of Information Technology
Radford University

Mark Your Calendars: Registration will be open soon for January 2016 Our Turn

Our Turn will be held Jan. 12-14. Follow this link to see a preview of what technology courses will be offered:
Course Name Description Location Date/Time
Recent Updates in D2L This session will focus on updated features in Desire2Learn.

Some of the topics include:
  • Content features for Course Schedule (Overdue|Upcoming|Full Schedule)
  • Pulse App for students
  • LockDown Browser integration
  • Group new enrollment types
Walker 216 1/12/2016

11 a.m. - noon
Tricks and Tips in Outlook 2013 This session will focus on features in Outlook to assist in being more efficient.

Some of the topics include:
  • Optimizing the Calendar features (including adding departmental calendar if available)
  • Viewing others' public calendars for availability
  • Sending, accepting, declining and rescheduling meeting requests
  • Searching and sorting
Walker 216 1/13/2016

10:45 a.m. - noon
Overview of Office 365/One Drive This session will focus on features in Office 365 and One Drive to assist in being more efficient.

Some of the topics include:
  • Using Online apps
  • Editing documents online and in desktop programs
  • Collaborating with others
  • Sharing documents and folders
  • Downloading Office to your home computer
Walker 216 1/13/2016

2:30 - 3:30 p.m.
Navigating and Overview of D2L The format for this session is instructor-led, hands-on practice and discussion. This session is intended to give users a high-level overview of D2L capabilities. To learn more about specific topics, please register for one of the other D2L session such as Quizzing, Assignment Grader and Gradebook.

Some of the topics include:
  • Settings and administrative items in D2L
  • Populating D2L with News/Announcements
  • Uploading and creating documents, presentations, readings and links to web sites and videos
  • Overview of Discussions
  • Overview of Dropbox
  • Basics of Quizzing
  • Gradebook
Walker 216 1/12/2016

9 - 11 a.m.
Utilizing Quizzes in D2L Topics to be covered include:
  • Basics of creating a quiz
  • Managing Question Library
  • Randomize questions/answers
  • Grading a quiz
Walker 216 1/13/2016

1 - 2:30 p.m.
Using the Free D2L Assignment Grade app iPad's and Android Tablets The Desire2Learn Assignment Grader allows instructors to grade and comment on student Dropbox submissions directly from their iPads. The Assignment Grader is available for the iPad only. Bring your iPad if you have one or simply come and learn how to complete student assessments on an iPad. This hands-on session includes how to: 
  • Grade assignments right from your iPad
  • Provide textual, audio and video feedback
  • Draw, markup, highlight, underline and add notes and comments anywhere in a student-submitted Microsoft Word or PDF file
  • View and create feedback for an image or html format file
  • Instantly upload grades and rubrics to D2L
  • Go offline and synchronize your work later
Walker 216 1/14/2016

9 - 10 a.m.
Introduction to Windows 10 This session will be a hands-on introduction to the new Windows 10. The following topics will be included:
  • The new Start Menu/Screen
  • Tiles/Apps/Groups
  • Notifications Pane
  • Action Center
  • Your familiar desktop
  • Touch features
  • How to customize your computer
  • File Explorer
  • The new browser, Edge
  • Tips and tricks to help you easily transition to the latest Windows operating system.
Walker 216 1/14/2016

1:30 - 3 p.m.
Locating and Analyzing Data using Excel This session will focus on features beyond the basics in Excel. Some of the topics include:
  • Learn how to sort data by column headings and use custom lists
  • Learn how to find data using the filtering and search/replace features
  • Learn how to clean up data and eliminate duplicate records
  • Learn how to create charts and which charts work best for different data
  • Learn how to manage and link multiple worksheets and workbooks
  • Learn how to create and interpret a PivotTable
  • Learn how to utilize the VLOOKUP and HLOOKUP functions
Walker 216 1/14/2016

10:30 a.m. - noon
Technology Resources, Tools, and Tips for Administrative Assistants Join us as we explore various useful resources, tools, and tips to help you effectively use technology and improve office productivity. Examples of specific topics include entering and tracking technology requests in iTOneStop, formatting options for BizHub copiers, Cisco phone features, Windows shortcuts and tips, using Acrobat Pro to combine documents in a single PDF, and how to recover deleted items and set up a Quick Step in Outlook. Walker 216 1/13/2016

9- 10:30 a.m.
Using Rubrics in D2L for Consistent Grading Rubrics make marking assignments easier and less time-consuming for instructors. Join us as we look through two types of rubrics, analytic and holistic, see how they are used for grading consistently across your students' assignments. Walker 216 1/13/2016

3:30- 4:30 p.m.
D2L Open Labs Experts will be available to assist with specific D2L questions during the Open Labs. Registration is required, and it is recommended that you bring specific questions to the session. Although not required, it is highly recommended that you bring your laptop. Walker 215 1/14/2016

1 - 1:30 p.m.

1:30 - 2 p.m.

2 - 2:30 p.m.

2:30 - 3 p.m.

3 - 3:30 p.m.

3:30 - 4 p.m.

An email will be forthcoming from the Faculty Development Center that will include a complete list of the January Our Turn sessions. You can also check the CITL training website at, where registration will be available as the courses are added.

Winter Break schedule for Young and Walker computer labs




Thursday, Dec. 17 Closes at 10 p.m. 7 a.m. - 10 p.m.
Friday, Dec. 18 8 a.m. - 5 p.m. 8 a.m. - 5 p.m.
Saturday-Sunday, Dec. 19-20 Closed Closed
Monday-Wednesday, Dec. 21-23 8 a.m. - 5 p.m. 8 a.m. - 5 p.m.
Thursday, Dec. 24 - Monday, Jan. 18 Closed Closed
Tuesday, Jan. 19 Resume normal hours Resume normal hours

Office 365 ProPlus is available for download

Microsoft Office 2013 for PC and Office 2016 for Mac is available for all faculty, staff and students to install on up to five personal devices at no charge. Instructions for accessing and installing these programs can be found at

For PC For Mac
Access 2013
Excel 2013
InfoPath 2013
Lync 2013
OneNote 2013
Outlook 2013
PowerPoint 2013
Publisher 2013
Word 2013
Excel 2016
OneNote 2016
Outlook 2016
PowerPoint 2016
Word 2016

For questions or download assistance, please visit or contact the Technology Assistance Center at 540-831-7500.

Security Tip: Are password managers safe?

Since the LastPass hack, many people have wondered whether password managers are safe. The answer is yes, they are safer than just memorizing or keeping a list of passwords to all your sites.

They generate longer and more complicated passwords. They allow you to manage and audit when your password was last changed, and you can set different passwords for every site that requires one. Some applications can be used over multiple devices.

If you choose a password manager, find one that allows you to do two-factor authentication (e.g. you get an SMS text for a code in addition to your access password), so that the master you use to manage your password collection can't be cracked without that extra factor.

Technology support survey

The Division of Information Technology (DoIT) recently sent out its annual Technology Support survey, which covers the quality and effectiveness of the technology support services at Radford University.

DoIT encourages all faculty and staff to complete this survey to help us understand how to meet your needs and improve services..

If you have not yet completed this survey, please use the following link.

Meet the DoIT Staff

Chris HenryWillie White
Technical Support Engineer

How long have you been employed in the Division of Information Technology at Radford University? Three weeks.

Family: Three girls of my own: Zamora, 14, Samaya, 12, and Jazmyn, 10. Girlfriend Samantha and her daughter, Alleiah, 7.

Hometown: New Orleans

Education: Some college

Interests/Hobbies: Custom cakes design, videography.

Favorite vacation destination: Myrtle Beach, South Carolina.

Favorite part of your job: Working in the university environment, meeting wonderful staff and students.