Information Technology
August 2016

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Division of Information Technology
P.O. Box 6888
Radford, VA 24142
Phone: (540) 831-5173
Fax: (540) 831-6217

Banner Tip
Users can customize colors in Banner for up to 9 elements such as background canvas, icon buttons and scroll bars. This feature is especially useful for those users who perform testing in multiple instances and want a visual cue that work is being performed in a particular instance. Navigate to File and then Preferences. Click the down arrow icon next to a particular element and a dialogue box with a color map will appear. Choose your desired color. Repeat for as many elements that need to be changed. When complete, press Save.

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Division of Information Technology
(DoIT) Radford University

Reminder: Technology Assistance Center now located in Walker 153

The Technology Assistance Center relocated to Walker Hall 153 in May. Walk-in support is available between 8 a.m. and 5 p.m. Monday through Friday.

Getting started tips for faculty

Faculty are encouraged to visit the classrooms and computer labs in which they are scheduled to teach in order to familiarize themselves with the room's technology configuration. MORE>>>

MyRU gets a mobile facelift

A new version of the MyRU portal was rolled out to campus on Aug. 14. MORE>>>

RUMobile version 5 launched

An updated version of RUMobile launched in June. This version brings new features, including a dashboard and improved interface. MORE>>>

Wi-Fi access at Virginia Tech and other universities (eduroam)

Radford University faculty, staff and students can now connect to the Wi-Fi network at Virginia Tech and other universities that support eduroam. MORE>>>

Is your office moving? Don't forget to update your office location

The online directory and Outlook directory are updated automatically from Banner. If your office has moved to a new location, be sure to update your contact information in Banner. MORE>>>

Banner 8 upgrades deployed to meet Banner XE requirements

Eighteen Banner modules and the integration to the Commonwealth's eVA procurement system were upgraded, tested and deployed to production in May. MORE>>>


One of the biggest security threats facing Radford's computers and users is ransomware, a type of malware that installs itself when a user clicks on a file or URL. It encrypts files on the user's hard disk or mobile device and then requests payment to unlock the files. MORE>>>

Technology Training Offered

Academic Technologies offers a number of workshops each month for faculty and staff. MORE>>>

Meet the DoIT Staff: Shannon Phillips, Director, Technology Support Services
Shannon PhillipsThe DoIT staff serves the Radford University community by providing service and technical support to faculty, students and staff. Each month, we introduce the campus to a DoIT staff member who can facilitate the use of today's amazing technologies. This month, it is our pleasure to introduce Technology Support Services Director Shannon Phillips. MORE>>>