Information Technology
February 2016

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Division of Information Technology
P.O. Box 6888
Radford, VA 24142
Phone: (540) 831-5173
Fax: (540) 831-6217

IT Tip
In the four months of January through April, there's a big uptick in IRS phish email. These emails generally threaten the user about access to a refund, promise a bigger refund or reference one of the tax software programs (like TurboTax). During this period, treat all email about taxes as a potential phish, and avoid clicking on URLs until you can verify its legitimacy. If you have questions about whether an email is legitimate, forward it to the Technical Assistance Center or to

Banner Tip
The Data Extract Option determines which extract options are enabled on the Help menu within Banner INB. The option can be enabled for both key and data blocks, data blocks only, or not enabled. By default, one of the extract options is enabled on most validation forms. MORE>>>

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Division of Information Technology
(DoIT) Radford University

What you need to know about the 2016 computer replacement cycle and open house

Each year, DoIT identifies full-time faculty due for a computer replacement and invites them to an open house to view the available models and select the system that best meets their technology needs. This year's open house is scheduled for March 1 - 4. MORE>>>

AntiVirus software transition for university computers continues

DoIT is in the process of transitioning from the Symantec Endpoint Protection (SEP) to Microsoft System Center Endpoint Protection (SCEP) antivirus software. This Microsoft product will become the default antivirus/malware application for university-owned computers. MORE>>>

Technology training to be offered

Academic Technologies offers a number of workshops each month for faculty and staff. MORE>>>

Meet the DoIT Staff: Robert Jordan, Audio/Video Systems Technician
Robert JordanThe DoIT staff serves the RU community by providing service and technical support to faculty, students and staff. Each month, we introduce the campus to a DoIT staff member who can facilitate the use of today's amazing technologies. This month, it is our pleasure to introduce Audio/Video Systems Technician Robert Jordan. MORE>>>