Information Technology
January 2016

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Division of Information Technology
P.O. Box 6888
Radford, VA 24142
Phone: (540) 831-5173
Fax: (540) 831-6217

IT Tip
Your smart phone is a small computer, and sometimes OS upgrades result in problems. For a phone OS upgrade, plug your phone into your computer and create a backup before you download and apply the new OS.

Banner Tip
Special Query Features - When executing a query, Banner assumes you want an exact match for the criteria you enter unless you use wildcards. Another method is to use the > or < sign when entering criteria. Press Enter Query (F7), click in the field you want to narrow down for example a date field, type > 01-JAN-2013 then press Execute Query (F8).

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Division of Information Technology
(DoIT) Radford University

Start of school tips for faculty and staff
DoIT offers helpful tips to faculty and staff prior to the start of the spring 2016 semester. MORE>>>

Opening Weekend Technology Support Hours

  • Saturday, 1/16/2016 - 8 a.m.-1 p.m. - Phone support (540) 831-7500
  • Sunday, 1/17/2016 - 1-5 p.m. - Walk-in (Heth 157) and phone support (540) 831-7500
  • Monday, 1/18/2016 - 7:30 a.m.-5 p.m. Young Hall available via card access to students
  • Monday, 1/18/2016 - The Technology Assistance Center will be closed in observance of Martin Luther King Jr. Day

Center for the Sciences Classroom Technology

Final installation of audio/visual, computer lab and network infrastructure for the Center for the Sciences is underway with minor configuration changes and updates anticipated throughout the spring semester. MORE>>>

Backup your files

The most important and effective defense against personal computer exploitation is backing up your files. MORE>>>

Upcoming technology workshops

Academic Technology offers a number of workshops each month for faculty and staff. MORE>>>

Meet the DoIT Staff: Sandy Schronce, Administrative Assistant and Customer Service Specialist
Sandy SchronceThe DoIT staff serves the RU community by providing service and technical support to faculty, students and staff. Each month, we introduce the campus to a DoIT staff member who can facilitate the use of today's amazing technologies. This month, it is our pleasure to introduce Administrative Assistant and Customer Service Specialist Sandy Schronce. MORE>>>