Information Technology
September 2015

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Division of Information Technology
P.O. Box 6888
Radford, VA 24142
Phone: (540) 831-5173
Fax: (540) 831-6217

IT Security Tip
Enabling automatic updates and installing the latest OS and app updates is the best way to keep all of your technology devices secure.

Banner Tip - Date Query
When executing a query, Banner assumes you want an exact match for the criteria you enter unless you use wildcards. Another method is to use the > or < sign when entering criteria. Press Enter Query (F7), click in the field you want to narrow down for example, a date field, type > 01-JAN-2013 then press Execute Query (F8) and you will get records with that date greater than January 1, 2013.

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Division of Information Technology
(DoIT) Radford University website redesign update

The redesigned Radford University website is slated to launch on Sep. 28 with a new look for all colleges, academic and administrative departments. MORE>>>

Office available as a free download

Microsoft Office 365 ProPlus is now available as a download for faculty, staff and students to install on up to five personal devices at no charge. MORE>>>

ITOneStop your source for technology support

Remember to take advantage of the new ITOneStop (, web-based portal for requesting and monitoring technology support requests. This new tool can be used to… MORE >>>

Technology training offered
Academic Technologies is offering the training opportunities to support RU faculty and staff in the months of September and October. MORE>>>

Reminder of Mass Email Guidelines

When creating a message that is intended to be sent as a mass email, users need to these electronic communications guidelines. MORE>>>

RU Mobile 4.0 is here!

RU mobile version 4.0 is now available from the app stores for Android and Apple devices. This version is now compatible with the newest mobile operating systems and devices. MORE>>>

Meet the DoIT Staff: Simon Cook, Phone Support and Dispatch
Simon CookThe DoIT staff serves the RU community by providing service and technical support to faculty, students and staff. Each month, we introduce the campus to a DoIT staff member who can facilitate the use of today's amazing technologies. This month, it is our pleasure to introduce Simon Cook. MORE>>>