Information Technology

March 2013


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Division of Information Technology
P.O. Box 6888
Radford, VA 24142
Phone: (540) 831-5173
Fax: (540) 831-6217

IT Security Tip
Be assured, no one from Radford University will ever ask you for your password. Anyone calling and asking you for your password is most likely trying to gain unauthorized access to your account. If you receive such a call, notify the IT Security Office at

IT Tip
To start a new page in Word, press the Ctrl key followed by the Enter key.

Accessibility Tip
Avoid using elements that flicker or flash elements on a Web page. They can increase the risk of optically induced seizures among some readers.

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Division of Information Technology
(DoIT) Radford University

DoIT transitions student email from LIVE@edu to Office 365

During March, the Division of Information Technology (DoIT) is working with Microsoft to perform a required migration of student Live@edu email accounts to Microsoft's new Office 365 for education. MORE>>>

Web Communications offers tips for using social media to promote programs

Many RU departments and programs are using social media accounts to promote themselves. The Web Communications staff at DoIT offers some helpful copywriting and account management tips. MORE >>>

Desire 2 Learn makes transition to version 10 this summer

DoIT is working with the Center for Innovative Teaching and Learning and Desire 2 Learn (D2L) to upgrade D2L from version 9.4 to 10.1. The upgrade is tentatively scheduled for Tuesday, May 14. MORE>>>

DoIT to make digital signage changes

DoIT is planning a new method of delivering digital signage to the campus. MORE>>>

DoIT to upgrade Cognos ODS

On Monday, March 18, the campus Operational Data Store (ODS) was upgraded to the latest version. MORE>>>

Self-service Internet Native Banner password reset tool now available

If you forget your Internet Native Banner (INB) password, it can now be reset unassisted. MORE>>>

Meet the DoIT Staff: Ted Jackson, senior network technician

Ted JacksonThe DoIT staff serves the RU community by providing service and technical support to faculty, students and staff. Each month we introduce the campus to a DoIT staff member who can facilitate the use of today's amazing technologies. This month, it is our pleasure to introduce Senior Network Technician Ted Jackson. MORE>>>