Information Technology

December 2012


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Division of Information Technology
P.O. Box 6888
Radford, VA 24142
Phone: (540) 831-5173
Fax: (540) 831-6217

IT Security Tip
An unlocked workstation can be a gold mine for data thieves. Always log out or lock your workstation, even for a brief absence.

Banner Tip
When you use Banner Job Submission to run processes and select the option to "save" your output, the default location for these files is the C:\temp directory on your desktop or laptop. In Windows 7, that directory does not exist, and you may get an error informing you that the directory isn't there. To alleviate this issue, you can:

1.  Create the C:\temp directory using "My Computer." Go to your C drive and click on "New Folder" and name the folder "temp."


2.  In Banner, go to the GUAUPRF screen and change the default output directory to another directory on your PC or laptop.

Accessibility Tip
Do not use color alone to convey meaning. Use an asterisk (*) or other symbol.

DoIT Logo
Division of Information Technology
(DoIT) Radford University

RU DoIT's Telephone Services Rolls out New Monthly Departmental Statements

To provide campus departments with better information about their monthly telephone expenses, Telephone Services, an office of the Division of Information Technology (DoIT,) has implemented a new system that provides a detailed monthly billing statement. MORE>>>

DoIT Upgrades Campus Telephone System

An upgrade to the current telephone system, including voicemail, will take place in January. MORE >>>

Writing for the Web: Get to the Point!

Director of Web Communications Jaime Hunt often describes writing for the web as "the art of tricking people into reading." MORE>>>

Meet the DoIT Staff: Sharon Hall

Mary Fowler-HughesThe DoIT staff serves the RU community by providing service and technical support to faculty, students and staff. Each month, we introduce the campus to a DoIT staff member who can facilitate the use of today's amazing technologies. This month, it is our pleasure to introduce Senior Applications Developer/Analyst Sharon Hall. MORE>>>