Information Technology

August 2011


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Division of Information Technology
P.O. Box 6888
Radford, VA 24142
Phone: 540-831-5173
Fax: (540) 831-6217

Cognos Query Studio Tip
For those of using Cognos Query Studio to create your own reports, be sure to choose the "Run Report" option to preview with "No data" prior to starting the creation of a new report. This will allow the choice of running with either "run all data" or "use limited data" in the bottom right corner of the report build screen. Saving the report with the option turned on allows it to be opened far quicker for editing because it is not running the report to populate the report layout window. For questions regarding the use of Cognos or the Operational Data Store, contact Manager of Data Warehouse and Reporting Carrie Silliman at
Security Tip
MOAT IT Security Awareness training emails are being sent to faculty and staff members. On receiving them, please follow the instructions in the email and complete the training at your earliest convenience. If you have questions, email

IT Tip
Never turn the computer off in the middle of a program or in the window environment. Always close all programs first. If using a mouse, click Start, click Shut Down, let the computer shut down, and wait until you see the screen saying, "It is now safe to turn off your computer." If using the keyboard, press CTRL + ESC, then the letter "U" to shut down.

IT Sustainability Tip
Recycle toner and ink cartridges. For more on RU's toner cartridge recycling program, contact Stan Wilkinson, RU recycling coordinator, at (540) 831- 7807.

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Division of Information Technology
(DoIT) Radford University

DoIT Upgrades 24 Multimedia Classrooms for Fall

The Division of Information Technology (DoIT) upgrades campus classrooms regularly to provide faculty and students with a technology-rich teaching and learning environment. MORE>>>

Helpful Reminders to Faculty and Staff for the Fall 2011 Opening

DoIT offers the following checklist of reminders to RU faculty and staff about the start of the 2011 school year. MORE>>>

New Mathematical and Statistical Software Are Now Available

New campus wide agreements have been established for Mathematica, a computational software package, and JMP, a statistical software package. MORE>>>

Help Desk Improvements in the Works

DoIT is committed to providing a high-quality technology help desk. Several initiatives are under way to enhance its ability to meet the support needs of faculty, staff and students. MORE>>>

DoIT Offers Technology Training

To brush up on technology with which you are already familiar or to learn new technology that may help enhance teaching in the classroom, DoIT's Academic Technologies encourage RU faculty to visit its technology training web site. MORE>>>

Successful Multimedia Projects Require Advance Planning

Multimedia production is a service of DoIT's Web Communications Department and is dedicated to providing high-quality video and slideshows incorporating audio for student recruitment, promotion and other outreach purposes. MORE>>>

RU to Host Mid-Atlantic Banner Users Group Conference, MABUG 2011, October 3-4

RU will host the Mid-Atlantic Banner Users Group (MABUG) 2011 in Heth Hall October 3-4. MORE>>>

Meet the DoIT Staff - John Cordiano, Technology Support Engineer

John CordanoRU's DoIT staff serves the RU community by answering questions and helping to maximize the use of RU's resources. Each month, we introduce the RU community to a DoIT staff member who can facilitate the use of today's amazing technologies. This month, it is DoIT's pleasure to introduce Technology Support Engineer John Cordiano. MORE>>>