Information Technology

September 2009


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Division of Information Technology
P.O. Box 6888
Radford, VA 24142
Phone: 540-831-5173
Fax: (540) 831-6217

IT Sustainability
Turning down the brightness of the computer monitor, or any other monitor, saves energy, a good tip for users with laptops, netbooks and other mobile devices, including cell phones, that can also be helpful on desktop systems.

Security Tip
ALWAYS log out or lock your workstation even if away for only a few minutes.

IT Tip
The "customize" icon on the MyRU portal allows you to add channels and information and personalize your portal interface.

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Division of Information Technology (DoIT) Radford University

Banner Admissions Module Implementation Successfully Achieved

Radford University's Banner Implemention Teams successfully achieved another implementation milestone in August with the introduction of Banner Admissions. >>MORE

Brad TilleyBrad Tilley Joins DoIT as Information Security Officer

DoIT welcomes Brad Tilley, who joined the division as Information Security Officer on Aug. 17. With nine years of experience in general IT systems administration and two-and-a-half years in IT security, Tilley brings valuable expertise to DoIT. >>MORE

Security Awareness Training Required

To provide a secure information technology environment and ensure users fulfill their responsibilities to protect systems and data, the Commonwealth of Virginia requires users to complete annual IT security awareness training: >>MORE

Customizing MyRU Enriches Portal Experience

The MyRU portal provides users with a wealth of information and resources. By customizing it, users can enhance the functionality of their MyRU portal: >>MORE

Technology Assistance Center Plans Service Survey

In order to provide the best service possible to RU, the Technology Assistance Center (TAC) will be distributing a short, seven-question survey to those requesting its services: >>MORE

Technology Assistance Center Now Located in Heth Hall

The TAC has moved to the 1st floor of the newly-renovated Heth Hall. Members of the RU community are encouraged to stop by for assistance Monday through Friday from 8 a.m. to 5 p.m: >>MORE

Ask IT Provides Additional Layer of Tech Service and Assistance

Reporting a computer issue is now just a mouse click away. DoIT has launched a new service called Ask IT that uses the problem management software Service Desk Express: >>MORE

How to Access Outlook Email Without the VPN

With the latest upgrades to the campus email system, users can now access their email via Outlook 2003 and Outlook 2007 from off campus without using the VPN: >>MORE

Software/Hardware Assistance for
Computer Labs and Multimedia Classrooms

DoIT encourages faculty who are utilizing multimedia classrooms and/or computer labs during this semester to confirm that appropriate software and hardware is installed: >>MORE

Printing Costs and Procedures Announced for
General Purpose and Departmental Computer Labs

Effective August 31, printing costs for campus users will increase, due to economic pressures and the desire to keep the RU campus green by minimizing paper consumption: >>MORE

Course Aliases Update

Course aliases are created so that faculty can email their classes without having to guess who is officially enrolled: >>MORE

Computer Lab Reservation Information

As technology becomes more integrated into the classroom, the demand for computer labs is increasing. The Walker Technology Center has three computer labs that can be made available for occasional instruction: >>MORE

Duplex Printing Set for All DoIT Printers

Effective September 14, all university printers managed through the DoIT print server and that are capable of duplex printing, will be set to print in duplex by default: >>MORE