Office of Institutional Effectiveness and Quality Improvement
Sandra Baker, Ph.D.
As the Director, Dr. Sandra Baker oversees the Office of Institutional Effectiveness and Quality Improvement which facilitates the University’s institutional effectiveness process by providing guidance and assistance to academic and academic support programs in developing and implementing assessment plans for program improvement. She also coordinates the on-going evaluation of the University’s Quality Enhancement Plan (QEP), a requirement of the SACSCOC accrediting agency. Other duties include organizing the administration of the National Survey of Student Engagement, assisting academic and academic support programs in developing and conducting surveys, and providing assessment workshops and informational sessions to faculty and staff. Dr. Baker received a Ph.D. in Experimental Social Psychology from Saint Louis University, a M.B.A. from Christian Brothers University, a M.A. in Clinical Psychology from Southern Illinois University-Edwardsville, and a B.A. in Psychology from Missouri Baptist College. Before coming to Radford University, she was employed as an Associate Professor of Psychology at Christian Brothers University in Memphis, TN and then as Director of Institutional Research and later Dean of Graduate and Adult Students at Belmont Abbey College in North Carolina. Dr. Baker has presented and published on many topics related to Social Psychology and Higher Education including articles on teaching as well as on institutional effectiveness.