1. Am I given any free printing allocation?
2. How can I check my print balance and usage?
3. If I don't use my entire allocated amount, does it carry over?
4. How can I increase my printing account?
5. How much does each printout cost?
6. Am I limited to what I can print?
7. How can I cut back on the amount I am printing?
8. Am I charged if I print from the Macintosh computers?
9. Am I charged for the cover page that prints out in the Walker Technology Center?
10. My job was deleted from the queue, am I going to be charged?
11. The printer malfunctioned and my print job is not legible, will I be charged?
12. Where are the printers that I am allowed to print located?
13. Can Alumnus and Retirees print in the library and/or labs?
14. How do I go to add money so I can print?
15. Can I transfer my free allocation to another Radford student?

All current RU faculty/staff and students are given a $5.00 printing allocation at the beginning of each fall semester. Faculty and Staff are encouraged to use their departmental printers for the majority of their printing needs. 

Users that log into the computer using the library generic account can pick their print out up at the front desk.  The same charges apply.  Alumni and Retirees that can't print will need to visit the front desk to add money to their account as the free allocation doesn't apply.  

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You can check your printer balance by logging into MyRU > My Accounts. 

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Yes.  The academic computer labs are for academic purposes only.    The lab proctors reserve the right to cancel your print jobs.

Some examples may include:

• Large print jobs that are backing up the print queue.
• Non-academic materials that are backing up the print queue.
• Requesting non-standard paper, such as labels, envelopes or heavy bond paper.       
• Business Cards.         

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You can either add funds to your printing account at the Library’s Front desk or at the Walker Technology Center.  

Walker Technology Center Procedure:   

1)         First verify that you have money on your RU Express account. 

2)         Go to the lab monitor station and swipe your RUID and tell the lab manager how much you wish to add to your printing account.

Library Front Desk

You can either use your RU express money (same process as above) or pay cash. 

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Yes.  The same procedure applies when printing from a Macintosh computer.  You will be prompted to enter your username and password.

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No.    The cover page is necessary to determine which documents goes with each user, you will not be charged. 

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No.  If your job was deleted from the print queue before it was sent to the printer, you will not be charged.

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No.  If the printer malfunctioned and your printout needs to be resubmitted, you will not be charged.  However, it is your responsibility to go to the lab proctor in the Walker Technology Center and show them any salvageable parts of your printout.   In the library, go to the Reference Desk or the Front Desk.  

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Please visit our departmental and general purpose lab website to find out the locations of the labs.  Departmental lab hours are limited because many are reserved for classes and department use only.  In addition to these lab printers, you can also print at the McConnell Library.

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Yes, however they are charged as well.  You will need to add printing funds at the McConnell Library Front Desk

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No.  Any of the free printing allocation left over at the academic year will be deleted when a new allocation is added each fall semester.  Any printing money that you have added personally will carry over while you are at RU, but will not be refunded when you graduate or leave RU.  As you get closer to graduation, it is recommended that you add money in minimal increments.  

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• Use your print preview button, before you hit the print button.
• When at all possible, make sure you are printing front and back.  By default all lab printers are set to print duplex.  (NOTE: you are still charged per side, but at a reduced rate.  It also helps conserve paper.)

To verify or change this:

• Print multiple slides per page (handouts) when printing PowerPoint documents.

• Save your information on your network H: drive so you can print it from your personal printer. 

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Yes.  You have the option to transfer any or all your free printing allocation at any time.  To do so you simply need to fill out the Free Printing Transfer  form and submit to Willie Moses in Walker 268.  Both parties will need to be present to show their ID's. 

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Please contact the Walker Technology Center if you have any questions or comments.