General Office FAQ

What are your office hours? What is your fax and phone number? Where are you located? What does conferred mean? What does matriculate mean? Can you tell me why I have a block? Can you answer questions about my bill? How do I change my phone and address information? Why is it when I open the SIS (Student Information System) I get a blank screen? Why can't I view any of the forms? How do I get class credit for my AP and SAT scores? What do I do if I can't find my question?

What are your office hours?

Our office is open 8-5 Mon.-Fri.

-Top -

What is your fax and phone number?

Our phone number is 540.831.5271 Our fax number is 540.831.6642

-Top -

Where are you located?

Our office is located at 115 Martin Hall (1st floor).

-Top -

What does conferred mean?

To bestow; ex: We have just conferred your degree.

-Top -

What does matriculate mean?

To admit or be admitted into a group.

-Top -

Can you tell me why I have a block?

We are only able to tell you who placed the block on your account. We are not able to tell you why the block is placed on your account, for that information you will need to contact the office that placed the block.

-Top -

Can you answer questions about my bill?

No, we can only provide information about academics. Student Accounts can provide information about bills.

-Top -

How do I change my phone and address information?

In order to change address or phone information a form can be filled out online or in the Registrar's Office. We do not accept address or phone changes over the phone.

-Top -

Why is it when I open the SIS (Student Information System) I get a blank screen?

A pop-up blocking system is installed on your computer preventing the SIS from being viewed. Disable your pop-up blockers and attempt to open the SIS again. If the problem persists contact ITR (Information Technology Resources) for help.

-Top -

Why can't I view any of the forms?

A pop-up blocking system is installed on your computer preventing the forms from being viewed. Disable your pop-up blockers and attempt to open the forms again. If the problem persists contact ITR (Information Technology Resources) for help.

-Top -

How do I get class credit for my AP and SAT scores?

Please refer to the Undergraduate catalog to make sure the scores meet the requirements. Have the Official scores sent from the testing company to the Registrar's Office.

-Top -

What do I do if I can't find my question?

Email your question to registra@radford.edu for an answer and if enough people have the same question it might end up here.

-Top -