Confidentiality of Records FAQ

If my child is a student and I pay the bills why can't I find out their grades? Can you tell me what my gpa is? Can you tell me my Student ID number? I applied for a job and you couldn't verify I attended, why? Can you tell me what classes I've had? Can I get a copy of my testing scores or transferred transcripts? What do I do if I can't find my question?

If my child is a student and I pay the bills why can't I find out their grades?

We can only release academic information to a student and designated individuals (with a documented signed release) with a valid ID. We never release academic information over the phone.

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Can you tell me what my gpa is?

We can release that information to you only in person with a valid ID. You may access that information in the Records portion of the Student Information System.

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Can you tell me my Student ID number?

That is information is just as confidential as a social security number. We can only provide that information with a valid ID. We never release academic information over the phone, however we can send your Student ID number to you using your RU email account.

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I applied for a job and you couldn't verify I attended, why?

We cannot provide any information about anyone with restricted information. We can only provide information once their information is no longer restricted.

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Can you tell me what classes I've had?

In person and with a valid ID we can release that information. However, we cannot release that information over the phone. If you are unable to come in person another option would be to obtain transcripts.

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Can I get a copy of my testing scores or transferred transcripts?

You may receive a copy of the information with Valid ID Written request

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What do I do if I can't find my question?

Email your question to registra@radford.edu for an answer and if enough people have the same question it might end up here.

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