MGNT 327

OPERATIONS MANAGEMENT

A. Catalog Entry

MGNT 327. Operations Management. (3)

Three hours lecture.

Prerequisite: Junior standing.

Study of modern theory and practice for planning and

controlling the operations function, both in manufacturing and

service organizations. Quantitative tools of analysis used to

support decision making in the various activities of operations

management are reviewed. A business core requirement.

B. Detailed Description of Content of Course

Outline of Major Topics:

Introduction to Operations Management

Types of Processes

Capacity Planning

Location Planning

Just-in-Time Production

Facilities Layout

Design of Work Systems

Advanced Manufacturing Technologies

C. Detailed Description of Conduct of Course

Methods of instruction are designed to develop a knowledge

base, enhance critical thinking, create an awareness of

strategic value, and provide practical operations-related

skills. Participation includes case studies, exercises,

problem assignment, and periodic exams. An outside project may

be included at the discretion of the instructor.

Increased global competition has shaken the manufacturing

sector of North America and changed the rules of the

competitive game. In recognizing that operations is a

competitive strategy, operations managers view international

competition as a major area of concern in decision making. In

this course, the world is treated as a global village and

international issues are discussed throughout.

Computer assignments may include spreadsheet applications,

simulation games, or operations management software. Certain

topics lend themselves to computer applications which are

assigned at the instructor's discretion (see outline of major

topics). The value of computer assignments is determined by

the extent to which they contribute to the learning experience

and can be applied similarly in a real operations environment.

D. Goals and Objectives of Course

At conclusion of this course, student will be able to:

Categorize areas of operations management and describe his or

her role in the operations situation using current information

in the field.

Demonstrate the use of quantitative tools and decision making

processes in the scheduling, inventory, capacity, work force,

and quality functions of operations management.

E. Assessment Measures

Graded assignments may include in-class tests, a final

examination, pop quizzes, the assignment and presentation of

problem exercises, cases, computer applications, term project,

and class preparation and participation.

F. Other Course Information

The instructor may use videotapes to illustrate specific

concepts and to generate discussion regarding these concepts.

G. Review and Approval

DATE ACTION APPROVED BY

09-20-01 Reviewed and Melvin R. Mattson, Chair Curriculum Committee