1	Tablet Update Academic Computing Ed Oakes September 2004
2	Installation / Update Goals MS Office SP1 (also updates OneNote) Air Projector Client Update (V2.04) Sassafras Metering update Update IE Home Page (OPTIONAL) Install .NET framework Allows PowerPoint 2 One and others to run. Install updated Intel Video card driver Windows XP SP2 Review Common Tablet Questions
3	Install CD
4	Office 2003 – SP1 Update Password OneNote Changes Record Video Notes Save As or Send To Word Share Session Real time http://www.microsoft.com/office/onenote/prodinfo/sp1/overview.mspx Installs other Office fixes
5	Air Projector Client Update Password Version 2.04 Start->Programs->RU Network->Komatsu Air Projector Installed in most multimedia classrooms Should now be working properly Password = Room Number 216 b001
6	Sasafras Update Password Allows metered applications to work Will discuss in detail while SP2 updates
7	Update IE Home Page If you have changed your home page you may not wish to run. Sets home page to www.radford.edu Better accommodates RU wireless, hotels and other networks that require you to authenticate before using. (Not https:// ) Password
8	.Net Framework Password
9	Intel Video Driver Password Latest driver. Fixes some issues of switching modes and use in multimedia classrooms. Restart computer
10	Dial Up Fix (Fixes every other time problem.)
11	Service Pack 2 Password Watch your screen Click yes when questions come up.
12	Knowledge Refresh-Update Powering Down Function Keys Extended Desktop Multimedia Classroom Usage H: Drive and Offline Files & Folders RU Wireless Info Connecting from off campus Outlook Software metering SP2 New features and changes
13	Powering Down My Computer is hung. HELP!! Hold the power button over for 5 seconds
14	Function Keys Fn – F2 Battery Life Status Fn – F3 LCD/CRT Toggle 1 – Laptop Only 2 – External Only 3 – Both Laptop & External Fn – F7 Enable/Disable Wireless Fn – F9 Turn off Pad Lock Fn – Home Turn off sound
15	Extended Desktop I lost it how do I get it back? Right Click on Desktop Properties Settings Tab Click on the 2^nd monitor Check the Extend my Click Apply
16	Multimedia Classrooms VGA Cables have been extended in most rooms. Call Electronic Repair if not Tablet Power installed in most podiums.
17	MM Room - Cable Turn computer on Turn Control Panel On Log In Select Computer Then Laptop Input Plug the VGA cable into the computer Press Fn – F3 (See table above for modes) NOTE: To use audio you should also plug in the audio cable. WARNING! – If extended desktop is on you will need to turn this off before hitting F3.
18	H: Drive Mapping Should appear automatically. If not: My Computer Tools -> Map Network Drive \\home\username EX: \\home\eoakes
19	File & Folder Synchronization Will only see synchronized files when offline. If working offline, will see an icon in the Notification area indicating that you are offline. Will get a notification when your computer goes offline.
20	CD-R CD-RW Direct CD did not come with tablets. There is no software installed that allows use of a CD-RW like you would a floppy. Can read CD-RW drives, and write new files, but not overwrite or erase files.
21	RU Wireless Status & Info Wireless Authentication Required to authenticate to access the RU wireless Getting started each day. Open a web browser first and check a few sites. www.vt.edu www.cnn.com Guest limits access to Web traffic only
22	Wireless Networking
23	RU Wireless Known Problems IP Conflicts Working with vendor to resolve problems Several dead spots still on campus Report EXACT location to Help Desk Room Number & Building Connections are slow if you are too far away from an access point Slow connections if several/many people are using and they are on the edge of the access point’s range.
24	Wireless Tips If you are in your office plugged into an Ethernet port you may want to turn wireless off. Fn – F7 If you are on the edge of a wireless connection it may slow your computer down. You may be better off to turn wireless off. Fn – F7 Remember you will have to turn it back on to use it again. Fn – F7
25	What is the VPN
26	VPN Connection
27	Connecting From Home/Hotel Other DSL, Cable, Non RU Ethernet Plug In Ethernet Turn On Computer Login Browse Web Start VPN if necessary Expanded Modem Access Floyd 250-9005 Giles 922-7200 Newport 203-9000 Radford 633-1894 Roanoke 857-8923
28	Outlook Changes Exchange web interface https://ruexchange.radford.edu New Server More Space To move to new server: Email mramsey@radford.edu Subject – Move me to Exchange03 300mb quota Better web interface
29	Outlook VPN Required Must start and connect with Cisco VPN to use Outlook off campus Start -> Programs -> RU Network -> Cisco Systems VPN Client -> VPN Client
30	Software Metering (Sassafras) Install & Use software that has limited licenses Allows RU to buy a smaller number of licenses Can use from off campus if VPN is established http://www.radford.edu/~itr Download Software On Campus Faculty Staff MUST KNOW COMPUTER NAME (BIOL-TAB-12345) Right Click on My Computer Properties Click on Computer Name tab Look under “Full compute name”
31	Metered Application List
32	SP2 changes Updated Tablet Input Panel (TIP) Updated wireless icon and settings Popup Blocker May cause some problems Firewall Installed
33	Updated TIP Displays each word as you write it Can click on a word to change or check spelling Can cross out word and rewrite Can click on icon inside of application to bring up TIP. This TIP will expand as you write.
34	Microsoft Popup Blocker May need to Turn Off for some sites. Packages that run from C:\ drive Can add additional sites to ignore via Settings Pop-Up Blocker Settings <CTRL> click on link to allow pop-ups www.popuptest.com
35	New Application Warnings Think when you see the shield Microsoft Popup when downloading files from the Internet Microsoft Popup when running unverified applications
36	Firewall Microsoft Firewall Adds additional layer of security Will provide a popup if insecure applications are detected We have allowed access to Altiris aclient for management