Dr. Dale A. Henderson
Director of the Management Internship Program
Radford University
P.O. Box 6954
Radford, VA 24142
work 540.831.5384 home 540.639.1680
email dahender@Radford.edu HOME
Web Address: http://www.Radford.edu/~dahender
EDUCATION
Ph.D. in Management (December 1998)
University of Nebraska-Lincoln, Lincoln, Nebraska
Major Area: Strategic
Management
Supporting Areas: Management
of Technology & Information Systems
Entrepreneurship
International Business.
Dissertation Topic:
Legitimizing
Tactics and the Performance of Home-Based Businesses.
Master of Business Administration (August 1993)
Radford University, Radford, Virginia
Bachelor of Science in Marketing Education (May 1990)
Bachelor of Science in Finance (August 1987)
Virginia Tech, Blacksburg, Virginia
TEACHING EXPERIENCE
Associate Professor (August 2004 to Present)
Assistant Professor (August 1996 to August 2004)
Radford University, Radford Virginia
Selected for the Prestigious College of Business and Economics Outstanding Faculty Award, May 2004.
Primarily responsible for teaching the capstone Strategic Management courses for undergraduates and for the MBA graduate students. Other responsibilities include teaching basic Entrepreneurship courses, graduate Business Research and Reporting, and a special topics Competitive Intelligence course.
Multiple Recipient nominated for Who's Who Among America's Teachers. This award is presented to help recognize the best teachers in America as selected by the best students in America. Less than two percent of the nation's teachers are multiple recipients of the award.
Nominated for Who's Who in America, 56th edition.
Graduate Teaching Assistant (August 1993 to July 1996)
University of Nebraska-Lincoln, Lincoln,
Nebraska
Selected as Undergraduate Computer Proficiency Coordinator accountable for the formulation, development and testing of college-wide computer proficiency standards; approximately 400 students per semester. Served two years. Other Responsibilities included teaching Strategic Management and Principles of Management.
Nominated for Graduate Teaching Award by fellow students.
Adjunct Management Instructor (August 1992 to May 1993)
Radford University, Radford, Virginia
Responsibilities included teaching Information Systems and Principles of Management.
Graduate Assistant (August 1990 to May 1992)
Radford University, Radford, Virginia
Assignment included assisting professors with research projects and assisting with classes in organizational behavior and operations management when professors were attending professional meetings and conferences.
PUBLICATIONS
Henderson, D.A. and Davidson, D. 2002. Electronic Signature Laws Reshape the Need for Organizational E-Commerce Strategies. Journal of E-Commerce. 2,(2), 1-10.
Reeves, J.B, Wertz, Jr., L.E., Stepp, D.S. and Henderson, D.A. 2002. The Paper Industry: Strategic Alliances, Joint Ventures, and Electronic Commerce are Reshaping our Business Models. Southern Business Review. 27(2), 9-17.
Henderson, D.A., Chase, B.W., and Woodson, B.M. 2002. Performance Measures For A Nonprofit Organization. Journal of Accountancy. 193(1), 63-68.
Henderson, D.A. and Er-Radi, H. 2000. Internet Strategy: Wal-Mart’s Evolving Approach. Journal of the International Academy for Case Studies. 6(1), 95-101. Teaching Notes found in 6(3), 85-88.
Green, F. and Henderson, D.A. 2000. Nine Ways to Evaluate the Effectiveness of Your Team-Based Organization. Journal of Quality and Participation, 23(2), 36-39.
Henderson, D.A. and Green, F. 1997. Measuring Self-Managed Work Teams? Journal of Quality and Participation, 20(1), 52-57.
Bures, A.L., Henderson, D.A., Mayfield, J., Mayfield, M., and Worley, J. 1995-1996. The Effects of Spousal Support and Gender on Worker's Stress and Job Satisfaction: A Cross National Investigation of Dual Career Couples, Journal of Applied Business Research, 12(1), Winter, 52-58.
NON-REFERRED PUBLICATIONS
Henderson, D.A. 1998. New Year, New Laws, Nebraska Home-Based Business Newletter, 6(2), February.
Henderson, D.A. 1996. Earning Your Social Security Benefits, Nebraska Home-Based Business Newletter, 4(2), Spring.
CONFERENCE PROCEEDINGS/PRESENTATIONS
Clelland, I.J., Douglas, T.J., and Henderson, D.A. 2004. Disaggregating the Performance Outcomes of Total Quality Environmental Management (TQEM): An Empirical Exploration Testing a Resource-Based Model. Proceedings and Presentation, Allied Academies National Spring Conference, New Orleans, Louisiana.
Pfeiffer, S. and Henderson, D.A. 2002. Airline Alliances: Is This a Viable Growth Strategy? Proceedings and Presentation, Allied Academies National Spring Conference, Nashville, Tennessee.
Henderson, D.A., and Chase, B.W. 2002. Balanced Scorecard for Measuring Performance. Presentation, The Annual Virginia Nonprofit Conference, Sponsored by the Governmental & Nonprofit Assistance Center, Richmond, Virginia.
Henderson, D.A., and Davidson, D. 2001. Environments Converge on Electronic Signatures: E-Commerce Organizational Policy and Strategies. Proceedings and Presentation, Allied Academies National Spring Conference, Nashville, Tennessee.
Henderson, D.A., Chase, B.W., and Woodson, B.M. 2001. How a Nonprofit Organization Developed Results-Oriented Performance Measures. Proceedings and Presentation, Allied Academies National Spring Conference, Nashville, Tennessee.
Henderson, D.A. 2000. Making Home-Based Businesses Legitimate: Evidence From Business Services. Proceedings and Presentation, Allied Academies National Spring Conference, Myrtle Beach, South Carolina.
Henderson, D.A. and Digman, L. 1999. Determining the Incremental Impact of Legitimizing Tactics on Home-Based Businesses in the Construction Industry. Proceedings and Presentation, National Academy of Management Annual Conference, Chicago, Illinois.
Henderson, D.A. 1999. Determining the Incremental Impact of Legitimizing Tactics on Home-Based Businesses Located in Rural Areas. Proceedings and Presentation, Babson College-Kauffman Foundation Entrepreneurship Research Conference, Columbia, South Carolina.
Henderson, D.A. 1997. Profiling and Assessing the Needs of Home-Based Businesses Across Nebraska, Presentation, Annual Nebraska Home-Based Business Association Conference, Grand Island, Nebraska.
Sebora, T.C. and Henderson, D.A. 1996. Board Composition And International Corporate Strategy: Does Director Origin Matter? Proceedings and Presentation, 1996 National Decision Sciences Institute Annual Conference, Orlando, Florida.
McIntosh, J.C. and Henderson, D.A. 1996. Beyond American Ignorance: Japanese Culture and the International Business Negotiation Model. Proceedings and Presentation, Pan Pacific Conference XII, Tokyo, Japan.
Henderson, D.A. and Digman, L. 1994. Exploring a Redirection For Innovation Research: The Service Innovation. Presentation/Round Table Discussion. 1994 National Decision Sciences Institute Annual Conference, Honolulu, Hawaii.
Bures, A. and Henderson, D.A., and Worley, J. 1993. An Exploratory Study on the Levels and Sources of Work Stress Among Members of Dual-Earner Employees in Australia, Canada, and the United States of America. Proceedings and Presentation, Pan-Pacific Conference IX, Calgary, Canada.
Bures, A., Henderson, D.A., and Worley, J. 1992. An Exploratory Study of Cross Cultural Gender Differences in Work Stress Among Members of Dual-Earner Employees in the United States of America, Australia, and Canada. Proceedings, Southern Management Association Conference, New Orleans, Louisiana.
Henderson, D.A., Bures, A. and Worley, J. 1992. An Exploratory Study of Sources and Levels of Stress Among Members of Dual-Earner Public Sector Employees. Proceedings, Midwest Business Administration Association, Chicago, Illinois.
Henderson, D.A. and Gunn, M. 1992. An Exploratory Study of Levels and Sources of Work Stress Among Members of Dual-Earner Private Sector Employees. Proceedings, Industrial Organizational/Organizational Behavior Student Conference, Roanoke, Virginia.
WORKING PAPERS
Henderson, D.A. and Chase, B.W. Making a Balanced Scorecard Approach Work in a Not-for-Profit Health Services Provider.
Richardson, J.A. and Henderson, D.A.
Henderson, D.A. and Kline, S.P. Strategic Implementation Issues When Launching a Customer Relationship Management (CRM) Initiative.
Henderson, D.A., Harrington, K.V., and Neely, B. Strategic Realignment: How Will Self-service Technology Impact the HR function of the firm?
Henderson, D.A. and Digman, L.A. Proposal for Offering a Masters Degree In the Management of Technology at the University of Nebraska. Began discussions eventually leading to a joint program combining courses from Management, Computer Science, and Engineering.
Henderson, D.A. Development of a Decision Support System for the Evaluation of International Business Projects, Unpublished Master's Thesis.
PROFESSIONAL AFFILIATIONS
Academy of Management (1993-Present)
Southern Academy of Management (1992-2002)
Southeast Decision Sciences Institute (1997-2001)
National Decision Sciences Institute (1996-1997)
Board of Directors - NFP - Claytor Lake Baptist Assembly
(2000-Present)
Board of Directors - NFP - Nebraska Home-Based Business Association (1995-1997)
Member - Nebraska Home-Based Business Association (1995-1999)
Co-Editor, Academy of
Strategic and Organizational Leadership Journal (2001-2002)
Reviewer, Journal of the International Academy of Case Studies
(2000-2002)
Reviewer, Academy of Management's Business Policy and Strategy Division
PROFESSIONAL EXPERIENCE
Operations Manager (February 1990 to August 1990)
Holiday Citgo, Stuart, Florida
Helped open up new convenience store and garage
Hired, fired, supervised, and trained crew of six to ten employees
Achieved breakeven point within five months by offering great service
and expanding
commercial accounts (target breakeven was estimated at 18 to 24
months)
Assistant Operations Manager (June 1988 to February 1990)
Martin County Petroleum, Palm City, Florida
Helped organization grow 25-40 percent per month, every month, with
outstanding service
Technical Recruiter (October 1987 to May 1988)
Aerotek-Contract Engineering Services, Ft. Lauderdale, Florida
Helped organization open up the Fort Lauderdale office
Achieved breakeven point and received bonus pay within three months