Dell vs. Compaq

View Feedback | Send this Article | Published 4/18/03



Graphic By: Jonelle Thackston

I do not claim to be a computer genius. However, what I do know is what works. Through trial and error, I have learned what every "average Joe" should learn before investing in any computer. I have learned that the computer industry makes many high quality machines. I have also learned, however, that some of these so called "computers" can simply end up as glorified paperweights.

For example, the first computer that my parents ever bought together was a Compaq. They then bought a series of three Compaqs about a year apart. The first one started fairly well and seemed to be a nice machine. Suddenly, six months to a year after buying it, the computer began to freeze or randomly shut down. It became slow, and one day turned off completely. This could be confused as a one-in-a-million problem had my parents not then purchased two more Compaq computers and had exactly the same results.

With each computer, it seems that as the memory was filled little by little, the computer would have more difficulties. However, somehow I still ended up receiving a Compaq laptop for my graduation. This computer was the worst of all (possibly because it was a refurbished computer). I received it in early January, and by August the touch pad no longer worked and the screen had a tendency to flicker or just not load. Finally, after giving up on the idea of this computer and attempting to restore one of my parents crashed Compaqs, I started some heavy investigating. This is how I arrived at the decision to consider Dell instead of trying Compaq again.

Dell computers are not only made with some of the best parts, but it also ended up being remarkably affordable for the quality of computer. The best part of a Dell I have discovered is the warranty. This warranty includes repairs to the machine which Dell will come out and do for free if something should go wrong. Compaq unfortunately has no warranty of that kind as far as I know. Another thing about Dell computers is that they have already proven to last longer than Compaq systems. After receiving my Dell in middle- to-late November, it has almost passed the six month marker. This, in my experience, is something no Compaq has ever done without at least some flaws. Therefore, this must mean that the better computers are Dell as opposed to Compaq. In fact, if one were to consider the statistics of the matter, four out of four Compaqs crash where one Dell is still good... coincidence? I think not!

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Sarah Cecil is a Contributing Writer for Whim


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Name: Greg
Comments:
Thanks for the article. I know Compaqs suck and I'm thinking of getting a Dell next. The computer I'm using now was built by me, but I don't know if I wanna put another one together or not. I may just get a Dell.