Ask the Geek: Season 3, Seventh Edition

View Feedback | Send this Article | Published 4/11/03



Graphic By: Matthew Witherow

Welcome back to Ask The Geek! This week the geek covers a digital video playback problem and a handheld expansion device image issue.


Q: All my media files are playing in black and white, regardless of what they're playing in, be it Quicktime or Windows Media... why?
A: That is definitely a first for me, as I've never heard of this problem before. I believe I would start by downloading and reinstalling the .avi and .mpg codecs. If that doesn't work, try uninstalling WMP and Quicktime; run Norton WinDoctor, reboot, then re-install. If none of that works, you'll need to contact your local computer guru for further assistance.


Q: My handheld is loading images from an expansion card very slowly. Why?
A: There are lots of possible causes for this problem. The first thing you should try is another image compressor/image client pair. If your problem remains, and your files are as small as you can make them, you should try your expansion card in the device of a friend who is not having this problem. If it is slow on their machine, you likely have a bad card. If it is fast on their machine, then your machine is either slow or broken. If you think your device is broken, you'll need to call the tech support folk for the company that made your handheld.


Well folks, that's all for this week! Remember to send your questions in so that we can answer them for you! Until next week, happy computing!

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Kevin Martin is Whim's resident Geek. In his spare time he... Oh yeah, between classes, eating, sleeping and fixing computers, he has no spare time! Are you cute, smart and female? If so, he'll make time for you.






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