Ask The Geek Season 2, Sixth Edition
  Kevin Martin | Tech Section Manager

Howdy, everyone! This week the Geek advises on adding RAM versus buying a new machine, fixing Outlook, and moving your settings to a new machine.

Q: How do I move my data and settings to a new computer?
A: If you are intrepid, and know computers well, Windows XP comes with a data and settings mover. You'll find it in the Accessories menu. If you are less intrepid, or want step-by-step directions, Dell Computer sells a nifty utility called Detto Technologies Intellimover. For $40, you get a CD, a cable, and step by step directions for moving your settings and files. While the Windows XP utility requires you to have a similar cable or network connection available, the Detto kit provides all you need in one package.

Q: My Outlook .pst file has corrupted, but I can't find it. What do I do?
A: Well, the first step is to unhide all files in Windows. To do that, see the the October 18th ATG here. After you have finished that step, you should be able to find the broken file in C:\Documents and Settings\YOUR LOGIN\Local Settings\Application Data\Microsoft\Outlook\ if you are running Windows XP or Windows 2000 on a standalone system. If your Outlook uses Exchange Server for mail, you'll need to contact your System Administrator.

Q: Is it better to add RAM or replace it in an older Dell (circa fall 99)? I'm only running 128 and I feel a need for more speed.
A:
Well, that's a sticky question. Assuming though, that your machine was the top of the line, state of the art machine 3 years ago, it is reaching the end of its useful life-cycle. Buying RAM will give the machine a performance boost when starting up and multi-tasking, but if your machine is lethargic, even when defragmented, it might be time to buy a new machine. I've observed that there is never a "perfect time" to buy a new computer, because the best technologies are available, and the latest innovation is 5 months away. If you have determined that it's time for a new computer, instead of waiting on new technologies, you should consider waiting on good financing, or taking advantage of current offerings. The only time I ever wait for a new technology is when there is new line of processors coming out. Example, when shopping for my now 1-year old laptop, I waited 2 months, only because I knew the release date of the (then) new Pentium IIIm processor. So to sum it up, RAM might help, but if your machine is chronicly lethargic with 128mb of RAM already there, consider a new machine.

That's all for this week, folks. Please remember to keep your questions coming by e-mailing whim@radford.edu.

Name: The Geek
Comments:
To many users, opening the computer is intimidating, and potentialy dangerous. If you feel qualified, you can always do that. However, in the case of the person asking the question, I'm not about to suggest they go near opening their computer case.

Name: Camera Nazi
Comments:
For the first question, couldn't you just as easily take the hard drive out of the old computer and put it in the new one and set it to slave and then transfer the files that way?

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