At some point in our lives, most of us have had the pleasure of working in some sort of business that serves the public; be it a fast food restaurant, a grocery store, movie theater, hotel clerk and so on. And at some point, all of us that have worked these jobs have had to deal with rude, annoying, stupid and downright mean customers. The most we could do was "grin and bear it." Until now.

I first heard about Customerssuck.com, whose motto is "The Customer is Never Right!" in an article in Newsweek. Since then, the site has become one of my absolute favorites on the web.

Run by "George," a Home Depot employee, Customerssuck.com is set up in a message-board format in which disgrunteld employees vent about the idiots they have to tolerate. Posters on the site have the option of remaining anonymous, as some companies have threatened to fire employees who posted messages.

The boards are divided into several sections: a general message board, a board devoted to the stupid things customers do (which breaks down into smaller sections dealing with such things as customers who can't fathom the meaning of an "express lane," customers and their bratty children, and customers who think they should always get something for free), as well as boards to vent about incompetent managers and inane company policies. There are also editorials about customer service, as well as fiction that has been submitted by visitors to the site. Recently the site expanded, adding even more message boards dealing with certain types of businesses: movie theatres, libraries, sales floor clerks, phone operators and bookstore clerks to name a few.

Naturally, someone doesn't run a site like this without receiving a fair share of complaints. That's why there is a section devoted to hate mail. "George" answers each and every criticism received and does so in a far more intelligent fashion than those who actually wrote the hate mail.