September 2010

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Division of Information Technology
P.O. Box 6888
Radford, VA 24142
Phone: 540-831-5173
Fax: (540) 831-6217
Email: cio@radford.edu

Security Tip
Computers are now designed to handle 40,000 on/off cycles. This is considerably more cycles than the average user will initiate in the computer's 5-7 year life span. Turning your computer off helps reduce heat stress and wear on the system.

IT Tip
Quickly create hyperlinks in your Microsoft Word, Excel, or Front Page document by highlighting text and pressing "CTRL + K".

IT Sustainability Tip
Click with caution. Be careful to only enter personal information on secure web pages with “https” in the address bar and a padlock symbol at the bottom of the browser window. Always read a website’s privacy policy and look for opportunities to opt out of information sharing.

Division of Information Technology (DoIT) Radford University

New Online Computing Assistance Form to Speed Help Desk Requests

In order to better support the campus community, the Division of Information Technology (DoIT) has created an online Computing Assistance Form for submission of trouble tickets to the Technology Assistance Center. >>MORE

Web VPN Available for Easier VPN Access

Radford University users have had Virtual Private Network (VPN) access, a secure and encrypted tunnel between a user's computer and the RU network, for several years. >>MORE

Banner 8 Upgrade Coming Soon!

The Banner implementation project is nearly complete but the project teams are still actively testing the system to ready it for the launch of Banner 8, a major version upgrade that will deliver functional and technical improvements. >>MORE

Banner Student Team Adds Photos to Class Lists for RU Faculty

Prior to Fall opening, the Banner Student module team and DoIT successfully launched a new feature for faculty by adding student pictures to the course summary and detail rosters. >>MORE

Efficient, User-friendly and Fast -- New Book Voucher Process Launched!

The Financial Aid and Student Accounts staff, DoIT and Follett Bookstore teamed up to create and introduce a new, streamlined book voucher process for students. >>MORE

DoIT Upgrades Campus Cable Television

The RU Cable Television system has undergone a radical upgrade this summer. The previous 50-channel system now features over 115 channels, including 19 HD programming channels. >>MORE

Full-Service Printing Resources Available to Campus Community

RU faculty, staff and students have access to a full-service print shop to ensure creation of professional-looking documents. >>MORE

2010-2011 Faculty/Staff Parking Permits Available Now

The 2009-2010 Faculty/Staff Parking Permits expire on Thursday, Sept. 30 and a 2010-2011 permit must be purchased and displayed in vehicles by 7 a.m. on Friday, Oct. 1 in order to be legally parked on the Radford University campus. >>MORE

DoIT Shares User Tips For Banner and Cognos

These useful tips, specifically about Cognos reports, have been offered by users as they use the Banner system. >>MORE

Meet the DoIT Staff

The DoIT staff is eager to serve the RU community by answering your questions and assisting you with your use of technology when needed. Each month, we will introduce you to a DoIT staff member who can facilitate your use of these amazing technologies.

This month, it is our pleasure to introduce Senior Computer Operations Technician Angela Raines. >>MORE