September 2009
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Technology Support
IT Policies & Procedures
DoIT News Archives
Division of Information Technology
P.O. Box 6888
Radford, VA 24142
Phone: 540-831-5173
Fax: (540) 831-6217
Email: cio@radford.edu
IT Sustainability
Turning down the brightness of the computer monitor, or any other monitor, saves energy, a good tip for users with laptops, netbooks and other mobile devices, including cell phones, that can also be helpful on desktop systems.
Security Tip
ALWAYS log out or lock your workstation even if away for only a few minutes.
IT Tip
The "customize" icon on the MyRU portal allows you to add channels and information and personalize your portal interface.
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Division of Information Technology (DoIT) Radford University
Banner Admissions Module Implementation Successfully Achieved
Radford University's Banner Implemention Teams successfully achieved another implementation milestone in August with the introduction of Banner Admissions. >>MORE
Brad Tilley Joins DoIT as Information Security Officer
DoIT welcomes Brad Tilley, who joined the division as Information Security Officer on Aug. 17. With nine years of experience in general IT systems administration and two-and-a-half years in IT security, Tilley brings valuable expertise to DoIT. >>MORE
Security Awareness Training Required
To provide a secure information technology environment and ensure users fulfill their responsibilities to protect systems and data, the Commonwealth of Virginia requires users to complete annual IT security awareness training: >>MORE
Customizing MyRU Enriches Portal Experience
The MyRU portal provides users with a wealth of information and resources. By customizing it, users can enhance the functionality of their MyRU portal: >>MORE
Technology Assistance Center Plans Service Survey
In order to provide the best service possible to RU, the Technology Assistance Center (TAC) will be distributing a short, seven-question survey to those requesting its services: >>MORE
Technology Assistance Center Now Located in Heth Hall
The TAC has moved to the 1st floor of the newly-renovated Heth Hall. Members of the RU community are encouraged to stop by for assistance Monday through Friday from 8 a.m. to 5 p.m: >>MORE
Ask IT Provides Additional Layer of Tech Service and Assistance
Reporting a computer issue is now just a mouse click away. DoIT has launched a new service called Ask IT that uses the problem management software Service Desk Express: >>MORE
How to Access Outlook Email Without the VPN
With the latest upgrades to the campus email system, users can now access their email via Outlook 2003 and Outlook 2007 from off campus without using the VPN: >>MORE
Software/Hardware Assistance for
Computer Labs and Multimedia Classrooms
DoIT encourages faculty who are utilizing multimedia classrooms and/or computer labs during this semester to confirm that appropriate software and hardware is installed: >>MORE
Printing Costs and Procedures Announced for
General Purpose and Departmental Computer Labs
Effective August 31, printing costs for campus users will increase, due to economic pressures and the desire to keep the RU campus green by minimizing paper consumption: >>MORE
Course Aliases Update
Course aliases are created so that faculty can email their classes without having to guess who is officially enrolled: >>MORE
Computer Lab Reservation Information
As technology becomes more integrated into the classroom, the demand for computer labs is increasing. The Walker Technology Center has three computer labs that can be made available for occasional instruction: >>MORE
Duplex Printing Set for All DoIT Printers
Effective September 14, all university printers managed through the DoIT print server and that are capable of duplex printing, will be set to print in duplex by default: >>MORE
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