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Student Learning Outcomes

Research clearly indicates that as students become involved in activities/employment on campus, this experience leaves an indelible imprint on both their learning and development. Students are our responsibility and it is through this responsibility that we will ensure that their University experience is truly educational. We see ourselves as educators and because we are educators, we provide the students with numerous learning opportunities (i.e. as leaders, employees, volunteers, etc.) Students will experience these learning opportunities as a result of interacting with our staff and by being an active participant in our programs as well as working in/using our facilities. Listed below are the eight categories and the respective learning outcomes that we are certain students will experience during their time with the department of student activities.

Customer Service
Students will be able to:

  1. Provide accurate information to the customers.
  2. Articulate policies and procedures.
  3. Demonstrate respect and courtesy to customers.

Teamwork/Group Dynamics
Students will be able to:

  1. Recognize his/her role in the organization and how the role fulfills the mission of the department.
  2. Identify specific position responsibilities in relation to/coordination with others’ responsibilities.

Communication Skills
Students will be able to:

  1. Express (verbally and non-verbally) oneself clearly and positively to team, supervisor and customers.
  2. Produce detailed and accurate information.
  3. Demonstrate effective listening skills.

Leadership
Students will be able to:

  1. Utilize delegation and effective management skills.
  2. Develop comprehensive and successful programs and publications.
  3. Demonstrate level of responsibility and use it in a productive manner.

Honesty/Integrity
Students will be able to:

  1. Demonstrate behavior that is truthful, respectful and within the standards of the University community.
  2. Demonstrate safe and responsible decision making.

Time Management /Organizational Skills
Students will be able to:

  1. Prioritize responsibilities in relation to deadlines/time demands.
  2. Contribute to a productive/positive department environment.

Understands Differences/Diversity
Students will be able to:

  1. Demonstrate ability to convey respect, sensitivity and tolerance.
  2. Demonstrate appreciation of different cultural groups.

Personal Development
Students will be able to:

  1. Identify personal strengths and areas of improvement in relation to his/her role within the department.
  2. Demonstrate independence in decision-making.
  3. Demonstrate personal characteristics that positively affect the workplace and organization.
  4. Demonstrate an understanding of the balance between academics and outside commitments.