Management 361

MGNT 361
Managing Professional Communication and Negotiations

1. Catalog Entry

MGNT 361
Managing Professional Communication and Negotiations

Credit hours (3)
Prerequisite: Junior Standing

Instruction in effective written and oral communications commonly used by leaders and managers in business organizations, and in effective negotiating skills and practices.

2. Detailed Description of Course

This course provides instruction and practice in a variety of communication types and methods currently used in business organizations and in basic negotiation techniques. Students will gain skills and knowledge in communicating orally and in writing and will apply these skills in learning about effective negotiation techniques and practices. Topics may include:
    1) Basics of business writing and speaking
    2) Communication usage, style, and tone
    3) Document design, information synthesis, and message organization
    4) Constructing and delivering effective presentations
    5) Different approaches to negotiations
    6) Negotiation styles, tactics, and techniques

3. Detailed Description of Conduct of Course

Lecture, class discussion, experiential exercises, and oral presentations.

4. Goals and Objectives of the Course

At the conclusion of the course, the student will be able to:
    1) Analyze and design communication strategies for different audiences.
    2) Select the appropriate communication medium for different types of communications.
    3) Plan and deliver effective oral presentations.
    4) Structure and write effective memos, letters, e-mail correspondence, and reports.
    5) Identify important issues relevant to preparing for common professional negotiations.
    6) Identify and plan appropriate strategies for common professional negotiations.

5. Assessment Measures

Assessment measures may include writing assignments, presentations, individual exercises, and examinations.

6. Other Course Information


Review and Approval

July 2010

September 2, 2014

June 20, 2015