Management 361

MGNT 361: Organizational Communications

Prerequisite: Junior standing

Credit Hours: (3)

Instruction in effective written and oral communications commonly used by leaders and managers in business organizations.

Detailed Description of Content of Course

This course provides instruction and practice in a variety of communication types and methods current used in business organizations. Students will gain skills and knowledge in communicating orally and in writing. The course addresses both individual and group communications. Topics may include:

• Basics of business writing and speaking
• Communication usage, style, and tone
• Document design, information synthesis, and message organization
• Using graphics and slides in reports and presentations
• Use of technology in the workplace
• Analyzing the audience
• Conducting research and writing proposals
• Completing typical in-basket exercises

Detailed Description of Conduct of Course

Lecture, class discussion, weekly experiential in-basket exercises, oral presentations, and cases.

Goals and Objectives of the Course

At the conclusion of the course, the student will be able to:

At the end of the course, the student will be able to:

1. Analyze and design communication strategies for different audiences.
2. Plan and deliver prepared and impromptu oral presentations, both individually and with a team.
3. Structure and write effective memos, letters, e-mail correspondence, and reports.
4. Integrate high-quality graphics into written reports and oral presentations.
5. Work constructively with team members.

Assessment Measures

Assessment measures may include individual and team writing assignments, individual and team presentations, individual exercises, and examinations.

Other Course Information


Review and Approval
Fall 2010 Reviewed by Management Department Undergraduate Curriculum Committee