Jason Bingham, vice president for Central Territory, North America for Ingersoll Rand, introduced more than 60 Radford University MBA students and their guests to the "ACB’s" of business during the Global Capitalism Speaker Series – Roanoke, sponsored by BB&T, Thursday, March 24, at the Roanoke Higher Education Center.
“The driver of great organizations is a culture built around the ACB’s of business,” said Bingham. “How do we help our associates be great so they can help our customers be great so they can help our business be great . . . associates, customers, business - the ACB’s of business.”
Bingham spoke on “Strategy, Innovation and Results,” and his presentation was based on the process through which he and Ingersoll Rand, a $13 billion global diversified industrial company with a family of brands that includes Club Car, Hussmann, Ingersoll Rand, Schlage, Thermo King and Trane, are going at this time.
“The Radford University community had a great opportunity to learn from a distinguished corporate leader,” said Faye W. Gilbert, dean of the university's College of Business and Economics (COBE). “Jason’s reflections on his experiences implementing strategic thinking in today’s challenging corporate environment were invaluable and enjoyable.”
Bingham credited the current business climate with being a catalyst for change and innovation. “There were a lot of companies that had to do something different or not be a company any longer," he said. "They had to create new strategies and therefore create innovations to be successful.”
The Ingersoll Rand process has resulted in a 15 percent revenue growth in strategic areas and an increase of innovation revenue from seven percent to 18 percent, according to Bingham, which has led the company to exceed market expectations. The innovation process included a series of locally-focused events that helped the company discover unmet needs of its customers and centered on helping the organization answer the question Ingersoll Rand wants to keep at the forefront of its organizational culture: “What is it that we can do to add more value to our customers?”
The RU Global Capitalism Distinguished Speaker Series is an ongoing project between BB&T and COBE to stimulate thought and discussion about capitalism, the tenets of free enterprise and the best practices of successful organizations. This was the first time the series has presented a Roanoke event.