Frequently Asked Questions

General Questions & Answers

How do I register for Transfer Quest?

What if the compass icon does not appear on my MyRU portal?

Why is a cap placed on the number of students and parents who can attend Radford’s orientation programs?

What is the cost for a new student to attend Transfer Quest?

Is there a charge for parents/guests/family members to attend?

Do parents and students attend sessions during orientation together?

My parents will not be able to come to orientation with me.  Is that a problem?

I have a younger brother and sister. May they attend orientation with my parents?

What should I bring to Transfer Quest?

What if I cannot come to any of the summer Transfer Quest sessions?

Why can’t I register for classes without coming to an orientation program?

After reserving a space in an orientation program, I decided on a different major, and the reservation system is now closed, so I cannot make an online change.  What should I do?

After reserving a space for my guests in an orientation program, the number who will be able to join me has changed; the reservation system is now closed, so I cannot make an online change.  What should I do?

Which offices will I be able to access while I am on campus?

I will be enrolled in summer classes at another institution.  May I come to one of the June or July Transfer Quest sessions?

How will we find our way to campus?

Once at Radford, how will we find our way around campus?

One of my guests has a mobility impairment.  What provisions will be made for him/her?

I earned an associate’s degree while still in high school. Should I attend an orientation program for freshmen (Quest/Quest Express) or Transfer Quest?

Our home is some distance from the RU campus.  Are there any provisions for overnight housing for Transfer Quest?

What lodging is available in the Radford area?

Where is Transfer Quest check-in? What time is Transfer Quest check-in?

What time of the day will the program conclude?

 

General Questions & Answers
 

How do I register for Transfer Quest?

All registration for Transfer Quest must be completed online - phone reservations cannot be accepted. 

Shortly after you have signaled your intention to matriculate at RU by making your $400 deposit, a compass icon will appear on your MyRU portal.  The reservation system will open on February 1 at 8:00 a.m.  Clicking on the compass following that date will link you to the reservation system. Reservations for individual sessions are accepted on a first-come, first-served basis.
 

What if the compass icon does not appear on my MyRU portal?

Remember that you must make your $200 deposit ($400 if you will be living on campus for Fall 2017) before the icon will appear.  Also, there is sometimes a slight delay between the posting of the deposit and the appearance of the icon, so wait a few hours and look for the icon again.  If you still do not see the icon, contact the Office of Admissions for assistance.
 

Why is a cap placed on the number of students and parents who can attend Radford’s orientation programs?

The numbers we can accommodate in each program are limited for two main reasons.  First and foremost, we want to keep the size of advising groups small enough so that all students who attend receive personalized attention.  Second, RU’s orientation programs share the campus with other summer programs and conferences, and there is a limited amount of space in the auditoriums in which will be making presentations, in parking lots, and in our dining facilities.
 

What is the cost for a new student to attend an RU orientation program?

The cost of attending any of RU’s orientation programs is included in the one-time New Student Matriculation Fee that will appear on the statement that you will receive from Student Accounts in August.  There is no additional charge for incoming students.
 

Is there a charge for parents/guests/family members to attend?

Each parent/guest/family member who attends Transfer Quest will be charged a nominal fee of $20 to cover the cost of meals and materials.
 

Do parents and students attend sessions during orientation together?

With rare exceptions (like the opening welcome), students and parents will attend separate sessions during our orientation programs.  Students will be led by Quest Assistants and parents by Parent Orientation Guides, who are former Quest Assistants who are specially trained to lead parents.
 

My parents will not be able to come to orientation with me.  Is that a problem?

We encourage at least one parent, guest, or family member to join each new freshman at Transfer Quest.  Attendance is especially valuable if the family is new to higher education.  However, a significant number of new students attend orientation without their parents, and you will not be disadvantaged if a parent/guardian cannot accompany you.
 

I have a younger brother and sister. May they attend orientation with my parents?

Family members of all ages, including young children, may attend as guests.  Each will be assessed the $20 guest fee.  However, we recommend that your family make alternate child care arrangements for very young children if possible.  There are no provisions for child care in our orientation programs.  Moreover, guests are in information sessions and panels almost continually during Transfer Quest, and young children will undoubtedly find little to engage them during those sessions.
 

What should I bring to Transfer Quest?

In order to have a successful orientation experience, you must bring the following items:

1.      The RU username (i.e., email address) you will be assigned and the password you will set before you arrive.  (Do not have someone else set your password!!!)

2.      A photo ID

3.      Your immunization form, if it has been completed

4.      A pen

5.      Personal items to make your experience more enjoyable: a backpack, water bottle, etc.  Summers in Radford are notorious for producing afternoon showers and thundershowers, so we strongly recommend you bring an umbrella, raincoat, or poncho.

6.      If you are attending a two-day Quest session and will therefore be staying overnight, bring toiletry items, your favorite pillow, a change of casual clothing, and a jacket or sweatshirt for the evenings, which may be cool.  Buildings are air conditioned.
 

What if I cannot come to any of the summer orientation programs?

Each year, about five percent of RU’s new students do not attend orientation because they were admitted late in the summer, because they live more than one-day’s drive away, because family schedules do not permit them to attend the session(s) that remained open when they tried to register, because all sessions were filled when they tried to register, or for various other reasons.  For that reason, a final orientation session is offered after new students move into their residence halls and before classes begin in August.  Online registration for this session is typically opened by mid-July, and all new freshmen who did not attend Quest, Quest Express, or Transfer Quest must register online for and attend this program.
 

Why can’t I register for classes without coming to an orientation program?

Class registration, whether it be for the first or subsequent semesters, is more than just selecting classes you wish to take.  It requires selecting classes that meet your needs and keep you on a path toward graduation.  At RU, even continuing students must meet with trained academic advisors before they are permitted to register for the next semester’s classes. During Transfer Quest, you will work closely with advising professionals who will help you make the best scheduling decisions possible, given your intended major and future plans.
 

After reserving a space in an orientation program, I decided on a different major, and the reservation system is now closed, so I cannot make an online change.  What should I do?

When you check in, you will be asked to confirm your major choice, since that will determine the group in which you will be advised.  You need only alert us at check-in that you wish to change your major, and we will place you in an appropriate group.
 

After reserving a space for my guests in an orientation program, the number who will be able to join me has changed; the reservation system is now closed, so I cannot make an online change.  What should I do?

If you will have fewer guests than expected join you at orientation, you can inform us at check-in.  We can arrange to credit your card (minus a small administrative fee) for guests who cannot attend.

If you want to bring more guests than were originally registered, please call the Office of New Student Programs at (540) 831-5923.  While we will make every effort to accommodate additional guests, program space limitations may preclude our ability to do so.
 

Which offices will I be able to access while I am on campus?

Since all orientation programs are held during the work week, all campus offices will be open 7:30 a.m.-4:00 p.m. (RU’s summer schedule).  To make it convenient for you and your guests, each Quest and Quest Express program concludes with an “Information Fair,” in which all key offices will be available in a central location to address your questions and concerns.
 

I will be enrolled in summer classes at another institution.  May I come to one of the June or July Transfer Quest sessions?

If you can attend a Transfer Quest session in June or July without missing too much class (and can make arrangements with your instructors to make up missed assignments), we strongly recommend that you attend a summer Transfer Quest session. Since the course(s) in which you are enrolled may not appear on transcripts accessible by RU academic advisors, as you work with your advisors during Transfer Quest make sure to give them as much information as possible about the courses you are taking so that you are not inadvertently enrolled in fall classes for which you are likely to receive credit at another institution.
 

How will we find our way to campus?

Almost all visitors who are coming to Radford from any distance travel on I-81.  Take Exit 109 towards Radford (turn right off the exit if you are coming from the north, and left if from the south); you will be on Tyler Avenue.  Proceed straight for approximately 3.5 miles.  You will see the campus on your right.  Make a right turn onto Jefferson Street at the College of Business and Economics (COBE) Building, and signs will direct you to orientation parking.  Lots M, N, and H will be most convenient to the check-in location in Peters Hall.  

For directions and a campus please click here.
 

Once at Radford, how will we find our way around campus?

Student orientation leaders (affectionately known as Quest Assistants, or QAs) will greet you in the parking lots and direct you to check-in.  There, you will receive a campus map.  We have also strategically located signs around campus to help you find Quest destinations.  Please see this map for more details.
 

One of my guests has a mobility impairment.  What provisions will be made for him/her?

Walking the Radford University campus will be part of orientation for students and for guests.  Most people find our campus very walkable and mainly flat.  Unfortunately The Office of New Student Programs cannot provide transportation for those unable to walk.  Please call the Office of New Student Programs at (540) 831-5923 if you have any special needs or questions.
 

I earned an associate’s degree while still in high school. Should I attend an orientation program for freshmen (Quest/Quest Express) or Transfer Quest?

We recommend that you attend Quest or Quest Express rather than Transfer Quest.  Even though you will be entering RU with junior academic status, you will otherwise have far more in common with new freshmen.
 

Our home is some distance from the RU campus.  Are there any provisions for overnight housing?

No on-campus housing is available for those attending Transfer Quest.  However, a La Quinta, a Best Western, a Super 8, and a Comfort Inn are located within four miles of campus.  All are on Tyler Avenue, which is the road you will be on after you exit I-81.  For information about these hotels and additional lodging in the New River Valley, please click here.
 

What lodging is available in the Radford area?

A La Quinta, a Best Western, a Super 8, and a Comfort Inn are located within four miles of campus.  All are on Tyler Avenue, which is the road you will be on after you exit I-81.  For information about these and additional lodging in the New River Valley, please click here.
 

Where is check-in? What time is check-in?

Check-in is in Peters Hall.  Quest Assistants and campus signage will direct you there from the parking lots, which are about a five-minute walk away.  Check-in will begin no later than 8:00 a.m. and continue until approximately 9:15 a.m.  However, we recommend that you be present at check-in no later than 8:45 a.m.so that you have time to get your ID picture taken and proceed to the opening welcome, which begins promptly at 9:15 a.m.  Please see this map for more details.
 

What time of the day will the program conclude?

Transfer Quest concludes with the Information Fair at which most campus offices and services will be present; the Fair begins at 4:00 p.m., and it occurs concurrently with the distribution of printed class schedules and ID cards to students.  As soon as students have their schedules and IDs and all questions and concerns are addressed at the Information Fair, you may start home.  In past years, most attendees have been on their way by 5:00 p.m.