Department Telephones

DoIT Provided Telephones
The Division of Information Technology provides desktop telephone handsets to new positions if an existing phone is not already in place. Request for phones for new positions should be submitted in ITOneStop by the department.  

Departmental Telephone Purchases
Departments are responsible for purchasing replacement VoIP desktop phones as well as new and replacement conference phones and optional headsets. Both desktop and conference phones should be purchased from state contract.  Listed below are the current recommended models and purchase tips. To request a current phone quote, enter a service ticket in ITOneStop

Desktop Phone Handset                                              Conference Phones
Cisco 7821          Cisco 8851                                              Cisco 8832            

Vendor:  Innovative Systems and Solutions (ABS Technology Architects)
Contract Number:  UCP-3491557JC
Ship to Location:  Indicate on the PR that phones be shipped to Radford University Campus Warehouse. Warehouse staff will forward phones to IT for setup and delivery to the department.

Optional Phone Headset
The following compatible headset and accessory lifter are recommended for department purchase. Departments should follow standard ordering procedures including at least one quote from a SWAM vendor.

Plantronics CS 540 Headset                                
            (est. price:  $235)                                                

Plantronics CS 540 Headset with HL 10 Lifter (est. price:  $292)