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Frequently Asked Questions

My family's financial situation has changed since I filed the FAFSA, can I re-file my FAFSA?

Radford University does not recommend that you re-file your FAFSA.  If your financial situation has changed since you initially filed the FAFSA we recommend that you complete a special circumstance request.  Carefully review the special circumstance situations that are considered and submit all the required paperwork.  Our office will review the documentation and determine how your eligibility has changed based on your situation.

My parent's are not helping me pay for college, can I be considered independent?

Radford University uses the guidelines developed by the Department of Education to determine a student's dependency status.  When you are completing the FAFSA you answer a series of questions that determine your dependency status.  If you would like to learn more about the questions presented on the FAFSA, please review Determining Dependent or Independent Status

Why does my family need to submit their tax return information to Financial Aid?

The Financial Aid Office will send you a request to submit tax documents when your FAFSA has been selected for verification.  Radford University is a Quality Assurance School, which means that we determine standards to select students for verification.  Verification is a program that is required by the Department of Education and if you are selected for verification you must complete the process before you will be considered eligible for aid.  We have additional information regarding Verification and the Quality Assurance Program in Eligibility Policies for Financial Aid.

Why wasn't I awarded any grant money?

There are several factors that impact a student's eligibility to be awarded grant funds.  The first factor is to have your completed FAFSA submitted and verification completed, if required, by the priority deadline of February 15th.  Your Estimated Family Contribution (EFC) also impacts whether or not you are eligible for grant funds.

I need additional financial assistance, do I have other options?

Yes.  There are additional financial assistance opportunities beyond those that were awarded to you by the Financial Aid Office.  If your parents are assisting in the payment of your education they can apply for a Parent PLUS Loan.  If you will be funding your education you may apply for a Private Education Loan.  If you will be working throughout the semester to help earn funds to pay towards your education you may want to consider setting up a payment plan to pay any remaining charges.

What is an Entrance Interview and why do I need to complete it?

Entrance interviews are required for all student direct loans as well as Perkins loans, Nursing loans, and State Student Loans.  This requirement is an educational introduction to the loan program designed to educate the student and the parent on the commitment being taken on by borrowing this loan.  It outlines the basics of when you will be eligible to receive funds, whether or not the funds will remain deferred while the student is in school, and what to expect when you begin repayment.  The Entrance Interview requirement has been established by the Department of Education and is required by all first time borrowers when they enroll at Radford University. 

How can I use my excess financial aid to buy books?

You will want to apply for a bookstore voucher if you wish to use any excess financial aid funds to purchase your books.  The voucher may be used at the university bookstore located in Dalton Hall.  You can apply for a bookstore voucher approximately 1 month prior to the start of fall/spring semesters.  The financial aid office will send out an email notification to students when the bookstore voucher request is open and available for each semester.

How can I find a work study position on campus?

If you have been awarded work study as a party of your award package you may begin looking for a position after July 1st.  Offices with open positions will advertise the openings on the Student Employment Opportunities webpage.  However, not all departments may advertise, so you may inquire with departments on campus to see if they hire work study students and if there is an open position available.  The Financial Aid Office is not responsible for placing students in work study positions.

When will I get my financial aid refund?

The Financial Aid Office will begin disbursing funds for the first day of class, however we are not allowed to handle funds after they are disbursed.  The Student Accounts office will process the funds once they have credited your account and determine your eligibility for a refund.  Generally this will happen within the first two weeks of class.  The refund process is highly regulated and all refunds are processed according to the same requirements, no exceptions are permitted.

What will happen if I withdraw from class(es)?

Withdrawing from a class or from all classes can impact your eligibility for future financial aid.  We recommend that you review all of the available withdraw information on our website and discuss your options with your financial aid counselor prior to withdrawing from classes.